Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Clara Shrewsberry

Ijamsville,MD

Summary

Dynamic and results-driven professional with hands-on experience at Chick-fil-A, specializing in new hire training, customer experience enhancement, and team collaboration. Adept at public speaking and creative problem-solving, consistently boosting team productivity while maintaining a welcoming and inclusive atmosphere. Recognized for strong research skills, impartial decision-making, and the ability to thrive in fast-paced environments, contributing to operational efficiency and a positive organizational culture.

Overview

5
5
years of professional experience

Work History

Trainer and Team Member

Chick-fil-A
08.2022 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drive-thru.
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.

Library Volunteer

Frederick County Public Libraries/Maryland Room
11.2019 - 08.2022
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
  • Maintained clean, safe library environments for optimized customer comfort.
  • Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
  • Performed basic book reshelving and obtained items from book drop.
  • Conducted circulation and shelving duties, maintaining orderly, organized displays.
  • Maintained an orderly and attractive environment by performing regular cleaning duties, such as dusting shelves and straightening materials.
  • Located books, magazines and other materials quickly according to patron requests.
  • Developed valuable transferable skills in customer service, time management, problem-solving, teamwork, and attention to detail through daily volunteer activities at the library setting.

Education

High School Diploma -

Homeschool
Ijamsville, MD
05-2025

No Degree - Leadership

TeenPact Leadership School
Annapolis, MD
03-2025

Skills

  • New hire training
  • Public speaking
  • Creative problem solving
  • Logical reasoning
  • Skilled debater
  • Constructive feedback
  • Research proficiency
  • Impartial judging
  • Strong research skills

Languages

Spanish
Native or Bilingual
Korean
Limited Working
Japanese
Limited Working
Russian
Elementary

Timeline

Trainer and Team Member

Chick-fil-A
08.2022 - Current

Library Volunteer

Frederick County Public Libraries/Maryland Room
11.2019 - 08.2022

High School Diploma -

Homeschool

No Degree - Leadership

TeenPact Leadership School

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