Clara Ann Sanders
New Columbia,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server/Hostess
Vella's Restaurant And Tavern
08.2018 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Supported needs of 20 person wait staff who attended to specific needs of countless customers daily for Vella's restaurant with social relevancy and intentionality
Office Administrator
Columbia Chamber Of Commerce
03.2021 - 11.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports.
- Edited documents to improve accuracy of language, flow, and readability.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Server/Hostess
Wings & Ale
03.2021 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associates in Business Management - Business
Midlands Technical College
West Columbia, SC12.2025
High School Diploma -
Airport High School
West Columbia, SC05.2020
Skills
- Administrative Support
- Project Management
- Bookkeeping
- Telephone Reception
- Spreadsheet Development
- Customer Engagement
- File Maintenance
- Event Coordination
- Office Supply Management
- Expense Reporting
- Database Entry
- Supply Inventory
- Schedule and Calendar Management
- Time Management
- Order Management
- Food Delivery
- Table Setting
- Guest Engagement
Timeline
Office Administrator
Columbia Chamber Of Commerce
03.2021 - 11.2022
Server/Hostess
Wings & Ale
03.2021 - 01.2022
Server/Hostess
Vella's Restaurant And Tavern
08.2018 - Current
Associates in Business Management - Business
Midlands Technical College
High School Diploma -
Airport High School
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