Clare Brady
Las Vegas,NV
Summary
Dynamic leader with a proven track record at MGM Resorts, specializing in strategic planning and team management. Successfully enhanced employee engagement and retention through mentorship and innovative training programs. Skilled in relationship building and crisis management, fostering a culture of continuous improvement that elevated client satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Crossing Guard
All City Management Services
04.2023 - Current
- Contributed to a positive atmosphere around the school campus by greeting students and parents with enthusiasm each day.
- Improved student safety by diligently monitoring crosswalks and directing traffic during school arrival and dismissal times.
- Enhanced community relations by courteously interacting with parents, students, and staff on a daily basis.
- Used signs, hand signals and flags to control car and foot traffic conditions.
Retired
N/A
NV
08.2018 - 04.2023
Director of Villa Services
MGM Resorts/Aria Hotel & Casino
Las Vegas, NV
11.2012 - 08.2018
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Education
English/Business
Tamworth College of Further Education
Tamworth, Staffordshire, England, UKSkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Team management
- Hiring and retention
- Charismatic leader
- Crisis management
Timeline
Crossing Guard
All City Management Services
04.2023 - Current
Retired
N/A
08.2018 - 04.2023
Director of Villa Services
MGM Resorts/Aria Hotel & Casino
11.2012 - 08.2018
English/Business
Tamworth College of Further Education