Clare Buckley

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Oversaw 5 secretaries within the Nursing Office including yearly evals and raises.
• Updated the Patient Care Manual with the input from the Chief Nursing Officer.
• Aided CEO when his secretary was absent.
• Submitted minutes to several committees by attending and transcribing the minutes.
• Completed payroll through Kronos system for three departments.

Worked within the staffing office contacting RNs, PCAs and support staff via telephone when shortages occurred within the office.