Clarence Ford Jr
Roy,WA
Summary
Proficient in access control systems and security system integration, ensuring optimal performance and compliance in operations.
Experienced technician with a strong focus on preventive maintenance and lock installation proficiency. Successfully supervised daily operations while enhancing equipment reliability through effective collaboration and customer service.
Dedicated professional known for strong customer service and technical skills in security systems. Achievements include implementing preventive maintenance schedules and developing supplier relationships that enhance operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Key Technician
Emerald Queen Casino and Hotel
Fife, WA
04.2019 - Current
- Supervised daily operations of gaming equipment, ensuring optimal performance and compliance with regulatory standards.
- Implemented preventive maintenance schedules to minimize downtime and enhance equipment reliability.
- Collaborated with cross-functional teams to identify and resolve technical issues efficiently.
- Developed strong working relationships with suppliers, ensuring timely deliveries of key blanks and parts for various lock brands.
- Utilized multiple employee and vendor key card processing systems such as MySonitrol and Visionline.
- Implemented multiple key checkout and return box programs such as Traka and Keywatcher.
- Conducted thorough inspections of door levers, key cores and drawers, diagnosing faults and executing timely repairs.
Security Officer
Emerald Queen Casino and Hotel
Fife, WA
05.2014 - 04.2019
- Monitored surveillance equipment to detect and prevent security breaches.
- Conducted thorough inspections of premises to ensure safety compliance.
- Responded promptly to incidents, providing first aid and coordinating emergency responses.
- Trained new security personnel on protocols and safety procedures.
- Collaborated with law enforcement during investigations and incident resolutions.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Inter-Con Security Systems Inc.
Seattle, WA
04.2011 - 02.2014
- Developed and implemented security strategies to enhance guest safety experience for the Bill and Melinda Gates Foundation.
- Led team meetings to discuss security updates, policies, and operational improvements.
- Analyzed incident reports to identify trends and recommend preventive measures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
High School Diploma -
South Cobb High School
Austell, GASkills
- Access control systems
- Door hardware installation
- Lock installation proficiency
- Master keying expertise
- Electronic lock programming
- Security system integration
- Lock repair
- Maintaining inventory
- Installing new hardware
- Ordering parts
- Key codes
- Customer service
Accomplishments
- Utilized Microsoft Excel, Office and Spreadsheet to develop inventory tracking spreadsheets.
- Collaborated with a team of 10 associates in the implementation of Morse Watchman for the opening of the new Tacoma site for EQC.
- Proficiency and experience on various Microsoft Windows programs from time served in the US Army under MOS designation 75H-Personnel Administration Specialist.
Certification
- Class 12 Mixologist License - Washington State Liquor Board-Completed 12/2025
- TIPS Gaming License - Issued 11/2023
- American Red Cross CPR/AED Certificate-Completed 10/2025
Timeline
Key Technician
Emerald Queen Casino and Hotel
04.2019 - Current
Security Officer
Emerald Queen Casino and Hotel
05.2014 - 04.2019
Security Officer
Inter-Con Security Systems Inc.
04.2011 - 02.2014
High School Diploma -
South Cobb High School