Clarence Johnson
Cordova,TN
Summary
Dynamic professional with extensive experience at Federal Express, excelling at equipment operation and promoted to ramp agent within first 6 months on the job.. Demonstrated expertise in problem-solving and aircraft marshalling, reducing damage claims and enhancing team efficiency. Skilled in fostering collaboration and ensuring safety, showcasing a blend of technical proficiency and interpersonal acumen.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp Agent
Federal Express
01.2024 - Current
- Manages and maintains a staff of 20 direct reports
- Works various shifts including weekends, nights, and holidays and in extreme heat and cold
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded an avg of 2 flights and unloaded an avg of 8 flights daily including luggage and freight and assisted crew and travelers with bags.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Safely operated various types of equipment such as conveyor belts and tugs.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Equipment Operator
Federal Express
05.2023 - Current
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation in extreme weather conditions.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Contributed to project completion, skillfully operating various heavy machinery such as loaders.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Associate Manager
C&N Cleaners
08.2018 - 06.2023
- Collaborated closely with senior management on operational needs.
- Remedied issues and conflicts among customers and employees using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
Education
Bachelor of Science - Kinesiology
Huntingdon College
Montgomery, AlabamaSkills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Basic Life Support expires 07/2026
Accomplishments
- Promoted after just 6 months of hire date due to outstanding job performance.
- Considered by Federal Express to be among the top employees and received the Peak All Star Award for exceptional contributions during peak season.
Certification
- First Aid, CPR, AED Certification - American Red Cross or American Heart Association.
Timeline
Ramp Agent
Federal Express
01.2024 - Current
Equipment Operator
Federal Express
05.2023 - Current
Associate Manager
C&N Cleaners
08.2018 - 06.2023
- First Aid, CPR, AED Certification - American Red Cross or American Heart Association.
Bachelor of Science - Kinesiology
Huntingdon College
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