Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Clarence M C M I L L E R

New Orleans,Louisiana

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Senior Life Guard

New Orleans Recreation Department
06.2018 - 08.2024
  • Managed all legally and internally required certifications for first aid and CPR competencies
  • Maintained fitness level, completing all prescribed skill tests for strength, swimming proficiency, and endurance
  • Enforced policies relating to safety and sanitation according to facility rules and guidelines
  • Managed emergency situations with professionalism and efficiency, coordinating resources and personnel to address incidents quickly and minimize risk to swimmers or staff.
  • Increased guest satisfaction by addressing concerns promptly and professionally, demonstrating exceptional customer service skills.

Valet

PMC/Watermark
01.2021 - 02.2024


  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.

Lifeguard

New Orleans Recreation Department
06.2017 - 08.2017
  • Performed operational inspections on water-safety equipment to maintain reliability in event of emergency
  • Enforced regulatory and organizational policy governing user safety
  • Kept facilities clean, orderly and well-stocked for expected needs
  • Explained rules governing swimming session to students

Education

Bachelor of Arts - Criminal Justice

Southern University
Baton Rouge, LA
12-2024

High School Diploma -

St. Augustine High School
New Orleans, Louisiana
05.2018

Skills

  • Customer service
  • Rule enforcement
  • CPR
  • Safety Protocols
  • Multitasking
  • Adaptability under pressure

Affiliations

  • Kappa Alpha Psi Fraternity, Inc.

Timeline

Valet

PMC/Watermark
01.2021 - 02.2024

Senior Life Guard

New Orleans Recreation Department
06.2018 - 08.2024

Lifeguard

New Orleans Recreation Department
06.2017 - 08.2017

High School Diploma -

St. Augustine High School

Bachelor of Arts - Criminal Justice

Southern University

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Clarence M C M I L L E R