Clarence Owens Jr.
Irondale,AL
Summary
Dedicated employer known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated professional and adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities.
Overview
12
12
years of professional experience
Work History
Logistics Specialist
TireHub
Birmingham, Alabama
09.2022 - Current
- Coordinated logistics operations for tire distribution across Southern Alabama, ensuring timely delivery to customers.
- Developed and maintained vendor relationships, resulting in improved service delivery and support.
- Troubleshot delivery-related issues, facilitating prompt resolutions to maintain customer satisfaction.
- Collaborated with team members to improve process integration and efficiency.
House Manager
Glenwood Inc.
Birmingham, Alabama
07.2014 - 09.2022
- Coordinated 5-10 employees, providing clear direction and motivational leadership to enhance team effectiveness.
- Resolved customer issues with knowledgeable and friendly service, fostering high levels of customer satisfaction.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Communicated effectively to resolve product and consumer complaints, ensuring positive customer experiences.
Education
Master of Science - Counseling Psychology
Alabama A&M University
Normal, AL12-2005
Bachelor of Arts - Psychology
Alabama A&M University
Normal, AL05-2001
Skills
- Activity supervision
- Issue and conflict resolution
- Computer skills
- Conflict resolution
- Team building
- Customer service
Timeline
Logistics Specialist
TireHub
09.2022 - Current
House Manager
Glenwood Inc.
07.2014 - 09.2022
Master of Science - Counseling Psychology
Alabama A&M University
Bachelor of Arts - Psychology
Alabama A&M University