Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Admissions-specialist
Fortune Society
New York, NY
10.2021 - Current
Assisted applicants with admissions packet and served as point of contact throughout admissions process.
Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
Answered phones, called prospects and handled initial email contacts for applicants to Type program.
Led tours of facility for potential clients and families to highlight features and benefits of membership.
Provided clerical support to academic administration officials and admissions team.
Trained admissions employees on office and administration processes.
Completed admissions duties with timeliness and accuracy.
Community Outreach Supervisor
ReServe LLC
Bronx, NY
02.2020 - Current
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Developed and created programs and monitored effectiveness against individual participant needs.
Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Referred families to shelters, legal resources and educational programs.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Documented patient care accurately and concisely in System.
Completed thorough assessments to understand current patient conditions and develop diagnoses.
Helped patients obtain advanced treatment by referring to specialists.
Remained knowledgeable in CPT and ICD-10 coding principles, government regulations and third-party billing rules.
Home Health Aide Provider
True Care Family
New York, NY
03.2020 - 08.2022
Completed household management tasks for clients within private home settings.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Assisted disabled clients to support independence and well-being.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Monitored progress and documented patient health status changes to keep care team updated.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Education
Associates - Computer Science And Programming
Pace University
New York, NY
09.2008
Regents Diploma - Science
Cardinal Hayes
Bronx
06.2003
Skills
Consultation and Advisement
Patient Medical Histories
Operational Requirements
Admissions Processes
Client Correspondence
Timeline
Admissions-specialist
Fortune Society
10.2021 - Current
Home Health Aide Provider
True Care Family
03.2020 - 08.2022
Community Outreach Supervisor
ReServe LLC
02.2020 - Current
Associates - Computer Science And Programming
Pace University
Regents Diploma - Science
Cardinal Hayes
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