Clarence Stone
Indore
Summary
Dynamic Area Manager with proven success at Jackson Hewitt Tax Service Inc, excelling in relationship building and business development. Expert in staff training and performance management, fostering a high-quality operational environment. Achieved significant improvements in team engagement and customer satisfaction through strategic initiatives and effective conflict resolution.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
25
25
years of professional experience
Work History
Area Manager
Jackson Hewitt Tax Service Inc
01.2002 - Current
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Resolved conflicts promptly to promote positive environment for customers.
- Supervised various locations, enforcing high-quality standards of operation.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
Laborer
Mining Motors Inc
08.2019 - 09.2021
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Inspected tools and equipment to maintain safety and efficiency.
- Operated forklifts and boom lifts to complete various tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Disassembled electric motors, cleaned parts and wind according to specifications.
Temporary Laborer
Manpower Temporary Services
06.2000 - 11.2005
- Performed general housekeeping and cleaning tasks..
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
Education
No Degree - General Studies
West Virginia University
Morgantown, WVHigh School Diploma -
Clay County High School
Clay06-1990
Skills
- Relationship building and management
- Business development and planning
- Controlling costs
- Employee scheduling
- Facility inspections
- Customer relationship management
- Goals and performance
- Staff scheduling
- Staff management
- Staff training
- Systems and software expertise
- Territory management
Accomplishments
- Supervised team of 20 staff members.
Timeline
Laborer
Mining Motors Inc
08.2019 - 09.2021
Area Manager
Jackson Hewitt Tax Service Inc
01.2002 - Current
Temporary Laborer
Manpower Temporary Services
06.2000 - 11.2005
No Degree - General Studies
West Virginia University
High School Diploma -
Clay County High School
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