Claribel Medrano
Staten Island,NY
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Worker
Uft - United Federation Of Teachers
Staten Island, NY
01.2025 - Current
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Maintained confidentiality through stringent handling of charts and data.
- Assisted families with financial planning and budgeting.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Developed and implemented treatment plans to address family issues.
- Actively participated in team meetings with supervisors, colleagues and other partners to discuss caseloads, best practices and strategies for success.
- Updated and maintained databases with current information.
- Educated families on available community resources such as daycare options and financial assistance programs.
CDPAP Coordinator
Americare Inc
Brooklyn, USA
04.2024 - 01.2025
- Maintaining accurate records of personal assistants' information, including names, addresses, phone numbers, employment status, and hours worked
- Responding to consumer and assistant phone calls within 24 hours
- Ensuring compliance with legal and ethical requirements
- Coordinating services effectively to meet consumer needs
- Maintained accurate records of expenses, invoices, contracts, and other relevant documentation
- Advised participants on their rights under the CDPAP program and ensured they receive appropriate services within established timelines.
Housing Quality Standard Violations Coordinator
Wavecrest Management
Richmond Hill, USA
01.2020 - 12.2022
- HQS NYCHA/HPD/CVR Inspections
- Following up with Managers on repairs
- Maintained files, updated records, maintained detailed case notes about each tenant, assisting with project management and handling correspondence, etc
- Track/maintain the status of pending parts and appointments through Work Order Report system
- Following directions from the property manager
Education
Associates - Criminal Justice
Monroe College
New Rochelle, NY06-2025
Skills
- Bilingual (Spanish & English)
- Multitask
- Schedule management
- Legal Research
- Personal Assistant Experience
- Office Management
- Adobe Acrobat
- Microsoft Outlook
- Transcription
- Legal Drafting
- Administrative Experience
- QuickBooks
- Documentation proficiency
- Medicaid
- Case management experience
- Medical appointment scheduling
- Spreadsheet management
- Organizational skills
- Fast learner
- Professionalism
- Supportive personality
Certification
- Early Childhood Education, 08/01/24, Present, Safety And Security Procedures, Principles Of childhood Development, focusing on the developmental stages of the age groups., Child Day care Program Development
- Infant & Toddler Certification, 08/01/24, Present
Timeline
Family Worker
Uft - United Federation Of Teachers
01.2025 - Current
CDPAP Coordinator
Americare Inc
04.2024 - 01.2025
Housing Quality Standard Violations Coordinator
Wavecrest Management
01.2020 - 12.2022
Associates - Criminal Justice
Monroe College
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