Claribel Young

• SME in various WMS, WES & WCS Software Systems and related Databases including but not limited to Pyramid WCS, Mathews Lightning Pick, Swisslog SynQ, Locus Robotics Systems, Koerber WMS
• Directly responsible for: Software systems admin, configuration & support; stakeholder/vendor liaison; and technical projects related to supporting legacy fulfillment systems, integrating new automation solutions and systems enhancements.
• Responsible for all processes relating to the software and technical integration of Autostore ASRS and Locus Robotics.
• Directly responsible for SAT / UAT planning with stakeholders regarding new implementations or system enhancements
• Authored comprehensive internal systems documentation & SOPs as well as external / vendor software requirements and RFQs
• Developed production facing dashboards utilizing Grafana for visualization and Snowflake DW data sources.
• Responsible for ensuring Systems and Data Pipelines uptime
• Reports to Manager of Production Technology

● Managed daily operations across multiple fulfillment production lines in a high-volume distribution center
● Led and coached associates to meet productivity, quality, and safety performance targets
● Monitored order flow, staffing, and line throughput to maintain production goals
● Partnered with Production Technology and Maintenance teams to resolve equipment and automation issues
● Coordinated floor response during system downtime and operational disruptions
● Implemented process improvements and standardized work to improve efficiency and reduce errors

● Supervised daily department operations including merchandising, inventory accuracy, and customer service
● Led and coached associates to meet sales, productivity, and safety standards
● Managed inventory counts, stock replenishment, and product availability
● Investigated inventory discrepancies and coordinated corrections with store leadership
● Maintained department organization and workflow to support efficient product movement
● Assisted with scheduling, training, and performance management of team members