Clarice Bonillo
Carthage,NC
Summary
Flexible Attractions Attendant with proven customer service skills to meet the demands of a busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote safety and cleanliness to create enjoyable experiences.
Overview
4
4
years of professional experience
Work History
Event Hostess
Sandhills Trolley Company
01.2023 - 04.2024
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Demonstrated adaptability by quickly adjusting plans based on evolving event conditions or last-minute changes from clients.
- Managed approximately 70 incoming calls and emails per day from guests
Lead Dining Attendant
Penick Village
08.2020 - 02.2023
- Contributed to team success through flexibility in taking on additional responsibilities during busy times or absences of fellow attendants.
- Assisted with training new Dining Attendants, sharing best practices, and providing constructive feedback for improvement.
- Improved table turnover rates by efficiently clearing and resetting tables after guests' departure.
Education
No Degree - Early Childhood Special Education
Appalachian State University
Boone, NC05.2027
High School Diploma -
Union Pines High School
Cameron, NC06.2023
Skills
- First Aid/CPR
- Strong Communication
- Efficient Leadership
- Creative solutions
- Teamwork and Collaboration
- Hardworking and Responsible
Accomplishments
Resident Hall Association representative.
Life time member of the girl scout guides of America.
Former youth representative of the CERRI committee, Carthage.
Timeline
Event Hostess
Sandhills Trolley Company
01.2023 - 04.2024
Lead Dining Attendant
Penick Village
08.2020 - 02.2023
No Degree - Early Childhood Special Education
Appalachian State University
High School Diploma -
Union Pines High School
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