Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aveen Chafshin

West Jordan,UT

Summary

Dependable team player, successful providing fast, high-quality customer service to guests over the phone, instant messaging & in person settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

12
12
years of professional experience

Work History

Server

Trolley Wing Company
11.2021 - Current
  • Take customers food and drink orders.
  • Buss tables and clean the restaurant for closing.

Customer Care Representative

Overstock.com
05.2018 - 03.2021
  • Answer incoming calls and assist customers with placing orders.
  • Resolve customers issues with their orders and returns.
  • Provide product information to customers.

Package Handler

Fed Ex
10.2017 - 05.2018
  • Bag small packages that get shipped through Fed Ex
  • Gather and sort packages
  • Run a dumper machine that puts packages on the belt to be sorted

Softline Apparel

Target
05.2017 - 09.2017
  • Work in the Apparel Department.
  • Put clothes away and fold them.
  • Help guests with any questions about items.
  • Organize different apparel areas.

Customer Service Representative

Bed Bath and Beyond
10.2016 - 01.2017
  • Answered inbound calls from customer
  • Placed replacement orders for customers
  • Placed new orders for customers - Applied coupons/price adjustments
  • Communicate through email and instant messages

Customer Service Representative

Engagex
07.2016 - 09.2016
  • Placed Outbound calls to clients.
  • Set up appointments for clients

Teacher

Destinations Children Center
02.2016 - 06.2016
  • Took care of child needs for the 2-3-year-old class
  • Cleaned up area and put toys away
  • Served food for the children
  • Played and interacted with children

Cashier

Apollo Burger
01.2014 - 01.2016
  • Take customers’ orders and cash them out when they come in and also work the drive thru taking their orders. Provide excellent customer service to all of our customers.
  • Wipe down tables and booths, clean the dining area. Close the dining and drive thru area and make sure everything was ready for the next shift.
  • Prepare customers’ orders, take orders out to the customers when they are eating in.

Cashier

Culver’s
03.2013 - 01.2014
  • Take customers’ orders and cash them out when they come in and also work the drive thru taking their orders. Provide excellent customer service to all of our customers.
  • Prepare customer’s ice cream custard orders.
  • Wipe down tables and booths, clean the dining area. Open and make sure everything is ready for the day.
  • Set (prepare) customers’ orders, take orders out to the customers when they are eating in. Run customer’s orders out to their cars when they are waiting for their order.

Education

High School Diploma -

West High School

Graduated Nail Technician - undefined

Davis Applied Technology College

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

References

Available upon request

Timeline

Server

Trolley Wing Company
11.2021 - Current

Customer Care Representative

Overstock.com
05.2018 - 03.2021

Package Handler

Fed Ex
10.2017 - 05.2018

Softline Apparel

Target
05.2017 - 09.2017

Customer Service Representative

Bed Bath and Beyond
10.2016 - 01.2017

Customer Service Representative

Engagex
07.2016 - 09.2016

Teacher

Destinations Children Center
02.2016 - 06.2016

Cashier

Apollo Burger
01.2014 - 01.2016

Cashier

Culver’s
03.2013 - 01.2014

Graduated Nail Technician - undefined

Davis Applied Technology College

High School Diploma -

West High School

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