Clarice Canizales
Tempe
Summary
Experienced professional skilled in customer service, process optimization, and operational efficiency. Proven ability to streamline workflows, drive growth, and build strong client relationships through strategic problem-solving. Currently pursuing a degree in Radiologic Technology and eager to apply my skills as a Medical Imaging Assistant at Banner Health. Committed to supporting imaging professionals, managing patient interactions, maintaining accurate records, and contributing to exceptional patient care.
Overview
4
4
years of professional experience
Work History
Growth Sales
Headway
11.2023 - Current
- Greeted providers via email, phone, and text, scheduled appointments, and provided general information.
- Assisted in resolving customer issues, collected necessary information, and ensured follow-through with the appropriate personnel for resolution.
- Drove client acquisition growth and increased EHR platform engagement through educational sales techniques, consistently exceeding sales targets with an average attainment of 120%.
- Successfully managed multiple computer programs simultaneously while handling various time-sensitive demands, all while effectively supporting providers' needs.
- Maintained an accurate system in alignment with department protocols and procedures, utilizing platforms such as Salesforce, Scratchpad, Looker, Outreach, DialPad, Confluence, Slack, ChiliCal, and Google Workspace.
Sales Executive
Agora
03.2022 - 03.2023
- Scheduled potential client contacts, cultivated relationships, and ensured follow-through of the service needs.
- Collaborated with current clients to assess their needs and develop tailored improvement plans.
- Engaged with local businesses and community organizations to generate leads and expand business opportunities.
Owner/Business Manager
CMC Home Services
03.2021 - 03.2022
- Led the startup and development of all operational procedures, workflow planning, and team excellence.
- Adapted quickly in fast-paced environment, a valuable asset where efficiency, accuracy, and attention to detail are crucial per customer resulting in repeat business.
- Promoted business on social media, maximizing brand identity, ability to communicate effectively and drive engagement.
Education
Associate of Applied Science - Radiologic Technology
Central Arizona College
Maricopa, AZ05-2028
Skills
- Customer Service
- Sales & Relationship Building
- Communication
- Team Collaboration
- Leadership
- Problem-Solving
- Decision-Making
- Time Management
- Adaptability & Fast Learning
- Organizational Skills
- Critical Thinking
- Interpersonal Skills
- Microsoft Excel & PowerPoint
- Operations & Process Improvement
- Self-Motivation
- Working Under Pressure
Awards
- Growth Mindset Award, Headway, 05/01/24, "Consistently improving her skill set and improving % to goal month over month - Amazing growth in such a short amount of time" - Manager
- P.R.I.D.E. Award, Johnson and Murphy, 12/01/10 - 04/01/18, P.R.I.D.E. Award - The PRIDE Award recognizes exceptional contributions, leadership, and the ability to inspire others, highlighting dedication, high standards, and embodiment of core organizational values.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Growth Sales
Headway
11.2023 - Current
Sales Executive
Agora
03.2022 - 03.2023
Owner/Business Manager
CMC Home Services
03.2021 - 03.2022
Associate of Applied Science - Radiologic Technology
Central Arizona College
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