Driven professional with a strong background in customer service and problem-solving, honed at companies like Opportunity Financial . Excelled in managing high-stress situations and resolving customer issues, leading to increased satisfaction. Skilled in data entry and adept at creating personalized solutions that drive positive outcomes.
Provide high-quality customer service and assistant when responding to calls from customer and prospective customers. Provide accurate and up to date answers to prospects and customers, while observing all compliance regulations.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Arranged travel accommodations for groups, couples, executives, and special needs clients.
Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.