Summary
Overview
Work History
Education
Skills
Timeline
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Clariece Woods

Garden Grove,CA

Summary

Dedicated and customer-focused professional with four years of experience running a successful e-commerce business. Proven track record of providing exceptional customer service, ensuring timely and efficient delivery of products. Seeking to leverage my strong work ethic, attention to detail, and ability to work well under pressure as a Ramp Agent, supporting the safe and efficient movement of aircraft and cargo.

Overview

18
18
years of professional experience

Work History

E-Commerce Business Owner

Self-employeed
Garden Grove, CA
01.2021 - Current
  • Managed and operated a successful online store, driving sales growth, and customer engagement.
  • Developed and executed business strategies to increase revenue, improve customer satisfaction, and expand product offerings.
  • Oversaw daily operations, including order fulfillment, customer service, and inventory management.
  • Analyzed market trends, optimized product listings, and implemented effective marketing campaigns to drive traffic and sales.
  • Built and maintained strong relationships with suppliers, vendors, and partners to ensure efficient, cost-effective operations.
  • Provided exceptional customer service, resolved issues, and ensured timely delivery of products.
  • Continuously monitored and improved website performance, user experience, and overall business operations.

Licensed Cosmetologist

Independent Contractor - Self Employed
Garden Grove, CA
10.2020 - Current
  • Provided expert hair cutting, coloring, styling, and texturizing services to clients on location or in salon.
  • Conducted thorough consultations to understand clients' needs and preferences, delivering personalized looks.
  • Developed and maintained a loyal client base through exceptional service, attention to detail, and strong communication skills.
  • Stayed up to date with industry trends, techniques, and products to offer innovative and high-quality services.
  • Managed schedules, bookings, and finances as an independent business owner.
  • Built and maintained relationships with suppliers and vendors for product purchases and equipment needs.
  • Maintained a clean, safe, and sanitary work environment, adhering to industry standards and regulations.

Transportation Security Officer

Department of Homeland Security
Los Angeles, California
08.2006 - 05.2018
  • Ensured the safety and security of passengers, cargo, and airport personnel by screening individuals and items at security checkpoints.
  • Conducted thorough searches, utilizing X-ray machines, pat-downs, and other methods to detect and prevent prohibited items.
  • Utilized strong communication and interpersonal skills to interact with diverse groups, including passengers, colleagues, and stakeholders.
  • Maintained a high level of situational awareness, responding to security breaches and emergencies with composure and professionalism.
  • Collaborated with law enforcement, and other agencies, to address security concerns and incidents.
  • Adhered to TSA regulations, protocols, and procedures, staying up to date with evolving security threats and requirements.
  • Worked effectively in a fast-paced, dynamic environment, prioritizing tasks, and managing time efficiently.
  • Completed routine and incident-related documentation.

Education

Certificate - Cosmetology

Fullerton College
Fullerton, CA
10-2020

Skills

  • Verbal and written communication
  • Customer service
  • Attention to detail
  • Baggage inspections
  • Object identification
  • Public safety awareness
  • Strong manual dexterity
  • Active listening
  • Issue resolution
  • Decision-making

Timeline

E-Commerce Business Owner

Self-employeed
01.2021 - Current

Licensed Cosmetologist

Independent Contractor - Self Employed
10.2020 - Current

Transportation Security Officer

Department of Homeland Security
08.2006 - 05.2018

Certificate - Cosmetology

Fullerton College

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Clariece Woods