clariesa c thompson
Columbia,South Carolina
Summary
Motivated and organized professional with experience in customer service and office administration. Strong communication and interpersonal skills with proven ability to build and maintain rapport with clients. Competencies include: Well versed in greeting customers and providing instructions Proficient in Word, Excel, and quickly adapts to proprietary computer systems Knowledge of HIPAA Compliance and health benefits Experience verifying and processing insurance information
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Transporter
Prisma Richland
01.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Non-Emergency Medical Driver
A1 Transportation
02.2021 - 03.2024
- Navigated through traffic efficiently while adhering to all local driving laws and regulations
- Communicated with dispatchers to receive updates on schedule changes or additional pickups
- Monitored fuel levels in vehicle consistently, refilling as necessary for uninterrupted service delivery
- Reported any issues or concerns regarding patient care to appropriate supervisors or healthcare providers
Esthetician
Brazilian Wax and Spa
01.2020 - 02.2024
- Interviewed clients to obtain information about contraindications
- Kept up to date knowledge of treatments and services offered on current salon treatment menu to accurately answer questions
- Kept rooms ready for guests with immediate turnover of spaces between appointments
- Minimized infection risk, keeping tools clean with proper procedures
- Offered guidance on suitable treatments and home care regimens to clients
Wireless Retail Associate
CRICKET WIRELESS
10.2018 - 04.2019
- Greeted customers entering store and processed customer purchases
- Sell great products and unlimited wireless service at fantastic prices
- Reach agreed upon sales targets by given deadline
- Resolve customer inquiries and complaints
Education
Esthetician -
Kenneth Shuler
Columbia Sc12.2019
Certified Nursing Assistant
Nursing Unlimited
Columbia Sc 10.2024 - 11.2024
Skills
Time Management
Accomplishments
- CPR & First Aid, 10/01/18
- Call Center Professional, 09/01/16
Other
Silver: Applied Mathematics, Locating Information, and Reading for Information
Certification
- Certified nursing assistant
- Esthetician (December 2020
• CPR & First Aid (Oct 2018)
• Call Center Professional (September,2016)
• OTHER
• Workkeys – Silver: Applied Mathematics, Locating Information, and Reading for Information
Timeline
Certified Nursing Assistant
Nursing Unlimited
10.2024 - 11.2024
Patient Transporter
Prisma Richland
01.2024 - Current
Non-Emergency Medical Driver
A1 Transportation
02.2021 - 03.2024
Esthetician
Brazilian Wax and Spa
01.2020 - 02.2024
Wireless Retail Associate
CRICKET WIRELESS
10.2018 - 04.2019
Esthetician -
Kenneth Shuler
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