Open To Work
Clarisol Yapor
Apex
N Tarrytown,NY
1
Language
20
years of professional experience
Experienced bilingual legal and language support professional with strengths in translation, interpretation, proofreading, and client communication. Skilled in preparing legal documents, managing sensitive records, and coordinating accurate, culturally aware communication across teams and clients.
Work History
Translator and Interpreter
2 Years 9 Months- Translated written documents while preserving tone, meaning, and terminology consistency.
- Interpreted conversations accurately across meetings, calls, and presentations.
- Reviewed source and target text for grammar, clarity, and cultural accuracy.
- Coordinated language support for internal teams and client-facing communications.
Legal Secretary
5 Months- Drafted legal correspondence, pleadings, and routine filings with consistent accuracy.
- Coordinated client communications, relaying updates and collecting required documentation.
- Scheduled attorney meetings, court dates, and deadlines using shared calendars.
- Organized case files and maintained accurate client records for quick retrieval.
- Managed incoming calls, screened inquiries, and directed matters to appropriate staff.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
Call Center Operator
3 Months- Answered inbound calls, provided accurate information, and directed inquiries to correct departments.
- Recorded customer details and call results in CRM systems for reliable follow-up.
- Handled routine service issues using approved scripts and call center procedures.
- Kept professional phone etiquette while managing high call volume and customer interactions.
- Supported customers by answering questions and responding to inquiries.
- Remained calm and professional during stressful situations while assisting challenging customers.
Nugs
2 Months- Motivated self and took responsibility for assigned tasks.
- Supported work in fast-paced environments.
- Handled independent tasks and team tasks effectively.
- Learned new processes quickly and adjusted to changing needs.
- Helped team members by offering support and guidance.
- Showed respect, friendliness, and readiness to assist wherever needed.
Legal Secretary
10 Years 7 Months- Filed court documents and tracked submissions to support deadline compliance.
- Transcribed dictation and prepared formatted documents for attorney review.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Assisted with billing records, invoices, and administrative tasks to support daily operations.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
Education
Bachelor of Science - Criminal Justice
- [Number] GPA 3.87
Skills
Written translation
Language proficiency
Communication skills
Transcription proficiency
Document preparation
Research
Effective communication
Cultural competence
Document drafting
Contextual analysis
Learning mindset
Team collaboration aptitude
Languages
Spanish
Native or Bilingual
Timeline
Legal Secretary
FiBi Law Firm
04.2026 - 09.2026Read More
Call Center Operator
Message Call
06.2025 - 09.2025Read More
Translator and Interpreter
Apex
02.2024 - CurrentRead More
Nugs
Store Services Group
10.2023 - 12.2023Read More
Legal Secretary
Legal Aid of Society
10.2006 - 05.2017Read More
Monroe College
Bachelor of Science from Criminal Justice
Read More