CLARISSA ANDRADE
Fort Worth
Summary
Experienced Dental Treatment Coordinator with over Twelve years of experience in dental office administration, treatment coordination, patient care, and dental assisting. Skilled in presenting treatment plans, verifying insurance benefits, coordinating financial arrangements, scheduling appointments, and building strong patient relationships. Recognized for excellent communication, organization, and the ability to help patients understand and move forward with recommended treatment.
Overview
12
12
years of professional experience
Work History
Treatment Coordinator / Front Desk / Dental Assistant
Lake Country Dental
02.2025 - Current
- Present treatment plans and educate patients regarding recommended procedures.
- Verify insurance eligibility, benefits, and estimated patient responsibility.
- Coordinate financial arrangements and payment options for patients.
- Schedule treatment appointments and maintain provider schedules.
- Assist with front office operations including patient check-in and check-out.
- Support clinical staff as needed to ensure efficient patient care.
- Maintain accurate patient records and documentation.
Treatment Coordinator / Front Desk / Dental Assistant
1st Dental & Ortho
05.2022 - 02.2025
- Coordinated treatment plans and communicated treatment recommendations to patients.
- Verified insurance benefits and obtained necessary preauthorizations.
- Discussed financial options and increased patient understanding of treatment costs.
- Managed appointment scheduling and patient follow-up communications.
- Assisted with front office administrative duties and patient account management.
- Provided chairside dental assisting support when needed.
- Maintained exceptional patient service and office efficiency.
Front Desk / Dental Assistant
Aava Dental
02.2020 - 01.2021
- Greeted patients and managed daily front office operations.
- Scheduled appointments and maintained patient records.
- Verified insurance coverage and assisted with claims processing.
- Assisted dental providers with clinical procedures and patient care.
- Educated patients regarding treatment and office policies.
- Maintained compliance with HIPAA and office protocols.
RDA / front desk
Home town dental
Fort Worth
08.2014 - 06.2018
- Checked in patients
- Check out
- Insurance verify
- Billing
- Posted checks
- Dental assisted - General
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
Education
RDA -
Remington college
High School Diploma -
Skills
- Treatment Plan Presentation
- Case Acceptance Support
- Dental Insurance Verification
- Financial Arrangements & Payment Plans
- Front Office Operations
- Appointment Scheduling
- Patient Relations & Customer Service
- Dental Assisting Support
- HIPAA Compliance
- Dental Terminology
- Insurance Claims & Preauthorizations
- Team Collaboration
- Dentrix
- Eaglesoft
- Open Dental
- Microsoft Office Suite
- Insurance Verification
- Treatment Coordination
- Scheduling & Patient Management
- Electronic Health Records (EHR)
Professional References
Available Upon Request
Timeline
Treatment Coordinator / Front Desk / Dental Assistant
Lake Country Dental
02.2025 - Current
Treatment Coordinator / Front Desk / Dental Assistant
1st Dental & Ortho
05.2022 - 02.2025
Front Desk / Dental Assistant
Aava Dental
02.2020 - 01.2021
RDA / front desk
Home town dental
08.2014 - 06.2018
RDA -
Remington college