Liza Blas
Pearland,TX
Summary
Accomplished Dental Office Manager with expertise in office operations, patient scheduling, and insurance billing. Proficient in managing accounts receivable and enhancing patient satisfaction through effective treatment plan presentations. Strong organizational skills support a productive environment while maintaining compliance and exceptional customer service.
Overview
23
23
years of professional experience
Work History
Office Manager / Treatment Coordinator
Silverlake Family and Cosmetic Dentistry
Pearland, TX
08.2025 - Current
- Managed front office operations, patient scheduling, and treatment coordination.
- Verified dental insurance benefits and eligibility; processed claims and followed up on outstanding claims.
- Presented treatment plans and discussed financial arrangements with patients.
- Posted insurance and patient payments, reviewed EOBs, and resolved claim discrepancies.
- Maintained productive doctor and hygiene schedules while providing exceptional patient service.
Office Manager / Treatment Coordinator
Dr. Stacy Schoener Hebert
Bellaire, TX
08.2022 - 08.2025
- Verified dental insurance benefits and eligibility.
- Processed insurance claims, attachments, and follow-up on outstanding claims.
- Posted insurance and patient payments accurately.
- Reviewed EOBs and resolved claim discrepancies.
- Presented treatment plans and discussed financial arrangements with patients.
- Scheduled patients while maintaining productive doctor and hygiene schedules.
- Ordered office and clinical supplies; coordinated referrals and transmitted digital X-rays.
- Provided exceptional customer service while maintaining HIPAA compliance.
Credentialing Specialist / Office Manager
Radford Dental
Pearland, TX
02.2011 - 08.2020
- Managed provider credentialing with multiple insurance carriers.
- Verified insurance benefits and processed claims.
- Posted insurance and patient payments; managed collections and accounts receivable.
- Coordinated schedules for multiple providers and hygienists.
- Trained new employees and maintained office procedures.
Insurance Coordinator / Treatment Presentation
Dental Design Studios
Houston, TX
08.2003 - 01.2011
- Scheduled patients and coordinated provider calendars.
- Verified insurance benefits and processed claims.
- Presented treatment plans and financing options.
- Managed CareCredit applications and patient financing.
- Developed office procedures that improved productivity and patient satisfaction.
Education
Associate of Business Administration - Small Business Administration & Management
University of Houston–Downtown
High School Diploma -
Reagan High School
Skills
- Dental Office Management
- Front Office Administration
- Insurance Verification
- Dental Insurance Billing
- Claim Processing & Appeals
- Accounts Receivable & Collections
- Payment Posting & EOB Review
- Treatment Plan Presentation
- Patient Scheduling
- Payroll Administration
- Staff Hiring, Training & Supervision
- Credentialing & Provider Enrollment
- Dentrix
- Open Dental
- CareCredit & Patient Financing
- Patient Relations & Customer Service
- Budget & Inventory Management
- Microsoft Office Suite
Timeline
Office Manager / Treatment Coordinator
Silverlake Family and Cosmetic Dentistry
08.2025 - Current
Office Manager / Treatment Coordinator
Dr. Stacy Schoener Hebert
08.2022 - 08.2025
Credentialing Specialist / Office Manager
Radford Dental
02.2011 - 08.2020
Insurance Coordinator / Treatment Presentation
Dental Design Studios
08.2003 - 01.2011
Associate of Business Administration - Small Business Administration & Management
University of Houston–Downtown
High School Diploma -
Reagan High School