POUYAN BEDROOD
TUSTIN,CA
Summary
Dynamic Dental Office Manager with a proven track record at All About Smile Dental Group, excelling in treatment planning and patient relations. Enhanced practice revenue through optimized billing processes and effective schedule management, achieving aggressive targets. Skilled in dental software and fostering team motivation, ensuring compliance and exceptional patient satisfaction.
Experienced with dental office management, focusing on improving operational efficiency and patient satisfaction. Utilizes strong organizational skills and comprehensive knowledge of dental office procedures. Track record of fostering collaborative team environment and ensuring high-quality patient care.
Professional with proven track record in managing dental office operations, ensuring efficient workflow and high patient satisfaction. Skilled in team collaboration, adapting to changing needs, and driving results. Expertise in scheduling, billing, and maintaining compliance with healthcare regulations. Known for strong leadership, reliability, and effective communication.
Overview
6
6
years of professional experience
Work History
Dental Office Manager/Treatment Coordinator
All About Smile Dental Group
03.2019 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
- Developed successful marketing strategies to attract new patients while retaining existing clientele base.
- Managed financial aspects including budgeting, forecasting, expense tracking, and profit analysis for overall fiscal responsibility.
- Established clear performance expectations for team members through goal setting sessions, regular performance reviews, feedback meetings, resulting in higher employee engagement levels.
- Increased efficiency in billing processes, leading to quicker reimbursements and improved cash flow.
- Managed all aspects of billing and insurance claims, ensuring accuracy and compliance with industry standards.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Master of Science - Aerospace Engineering
University of Oxford
England06-2011
Skills
- Treatment Planning
- Dental software proficiency
- Schedule management
- Insurance billing
- Dental office management
- Patient relations
- Motivational skills
Languages
English
Persian
Native or Bilingual
Timeline
Dental Office Manager/Treatment Coordinator
All About Smile Dental Group
03.2019 - Current
Master of Science - Aerospace Engineering
University of Oxford
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