Clarissa Aparicio
Chilis Grill & Bar
Colorado Springs,CO
1
Certification
13
years of professional experience
Detail-oriented and motivated professional with extensive experience in customer service and team leadership. Proven ability to manage cash transactions accurately, maintain organized workspaces, and provide exceptional service. Solid experience in clinical and administrative duties.
Work History
Server
1 Year 3 Months- Provided exceptional customer service in high-volume dining environment, enhancing guest experience.
- Managed table assignments efficiently to optimize workflow and guest satisfaction.
- Managed table assignments to streamline workflow and enhance guest satisfaction.
- Coordinated with kitchen staff to ensure timely food preparation and delivery, improving service efficiency.
Shift Lead
9 Months- Lead team by aiding in promoting a clean and organized work environment.
- Prepare and serve complex to simple fruit smoothies, acai bowls, and fresh juices while ensuring high-quality standards.
- Manage daily cash handling, including counting, safe balance, and making accurate change during transactions.
- Supervised daily operations and ensured adherence to quality standards.
Barista
1 Year 1 Month- Processed cash and credit card transactions, maintaining accuracy in order processing and enhancing customer satisfaction.
- Coordinated high volume of mobile orders, ensuring accuracy and timely delivery for all customers.
- Collaborated with team members to develop promotional drink specials that boosted sales during seasonal events.
Server/Bartender
3 Years 6 Months- Ensured compliance with local alcohol laws, promoting responsible service and customer safety.
- Balanced cash receipts with strong attention to detail, maintaining accuracy of cash drawer.
- Provided excellent customer service as first point of contact, contributing to positive dining experiences.
- Managed beverage preparation and presentation, ensuring quality and adherence to Red Robin standards.
Server
5 Months- Assisted customers with menu selections, focusing on dietary restrictions and preferences.
- Increased sales through effective upselling techniques and personalized service.
- Maintained accurate cash handling and balanced receipts at the end of shifts.
Server/Bartender
1 Year 6 Months- Explained menu items clearly, addressing customer inquiries and enhancing dining experience.
- Managed cash transactions while maintaining a clean and organized dining area.
- Ensured availability of supplies to support smooth operations. during slow periods to ensure operational efficiency.
Shift Leader
2 Years 3 Months- Managed cash register operations and ensured accurate cash handling during transactions.
- Managed inventory levels, ordering supplies, and minimizing waste effectively.
- Trained new employees and delegated daily tasks and responsibilities.
Server/Bartender
4 Months- Managed cash handling with accuracy, reconciling cash drawers to ensure financial integrity at shift start and end.
- Welcomed customers at entrance and responded promptly to inquiries, enhancing customer satisfaction.
- Executed transactions efficiently, facilitating a seamless checkout process.
Education
- Medical Assistant
Skills
Cash Handling
Customer Service
Attention to detail
Organization
Team leadership
Flexible
Adaptable
Engaged
Certification
- CPR certification
Clinical Skills
- Phlebotomy
- EKG
- Vitals
- EHR software usage
Clinical lab hours
- Completed 80 hours
Timeline
Server
Chilis Grill & Bar
05.2025 - 08.2026Read More
Shift Lead
Jamba Juice
05.2024 - 02.2025Read More
Barista
Teapioca Lounge
04.2023 - 05.2024Read More
Server
Golden Bee
04.2021 - 09.2021Read More
Server/Bartender
Red Robin
10.2019 - 04.2023Read More
Server/Bartender
Fox and Hound
09.2017 - 03.2019Read More
Shift Leader
Rubio’s Fresh Mexican Grill
05.2015 - 08.2017Read More
Server/Bartender
Flame Broiler
12.2013 - 04.2014Read More
Fullerton College
Read More
Pikes Peak Community College
Read More
El Dorado High School
Read More
Zollege Medical Assistant School
from Medical Assistant
Read More