Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Clarissa Ceballos

Fond Du Lac,WI

Summary

Proven waitress with a track record of delivering exceptional customer service at Riviera Maya Mexican Restaurant, adept in handling high-pressure situations and maintaining a welcoming dining atmosphere. Fluent in Spanish, showcasing strong multitasking abilities and team collaboration, ensuring efficient service and positive guest experiences.

Overview

6
6
years of professional experience

Work History

Waitress

Los Laureles Mexican Restaurant
Des Moines, IA
06.2022 - 07.2024

Waitress

Riviera Maya Mexican Restaurant
Fond Du Lac, WI
02.2018 - 05.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

High School Diploma -

Fond Du Lac High School
Fond Du Lac, WI
06.2019

Skills

  • Bilingual (fluent in spanish written and spoken)
  • Cash Handling
  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Memory retention
  • Computer Skills

Languages

Spanish
Native or Bilingual

References

Liliana Granado: 920-251-4342

liliana.janoska@fdlco.wi.gov


Jaime Jimenez: 920-251-7439

jjimenez243@gmail.com


Gabriela Granado: 920-375-6142

ggranadorn@gmail.com

Timeline

Waitress

Los Laureles Mexican Restaurant
06.2022 - 07.2024

Waitress

Riviera Maya Mexican Restaurant
02.2018 - 05.2022

High School Diploma -

Fond Du Lac High School
Clarissa Ceballos