Clarissa Cull
Cambridge
Summary
Employee Benefits Specialist with extensive expertise in managing and optimizing benefits programs. Skilled in client relationship management, benefits administration, and compliance. Strong focus on team collaboration and achieving measurable results. Adaptable and reliable, ensuring seamless integration of changing needs. Proficient in communication, problem-solving, and strategic planning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Employee Benefits Account Manager
USI Insurance Services LLC
Brookfield, WI
03.2026 - Current
- Managed employee benefits programs, ensuring compliance with regulations and company policies.
- Developed and maintained strong client relationships to enhance service delivery and satisfaction.
- Analyzed benefit plan performance, identifying trends and recommending improvements for optimization.
- Coordinated open enrollment processes, facilitating communication between clients and employees.
Employee Benefits Senior Account Representative
USI Insurance Services LLC
Brookfield, WI
01.2024 - Current
- Managed over 40 complex client portfolios, ensuring consistent communication and satisfaction across all touchpoints.
- Leverage exceptional organization skills to prioritize tasks efficiently while meeting tight deadlines
- Demonstrated proficiency Microsoft Office Suite applications
- Maintained accurate records of all account activities including data, contacts, billing information, and compliance information
- Developed strategic account plans to enhance client relationships and drive revenue growth.
Patient Advocate Intern
No Stomach For Cancer
Middleton, WI
01.2022 - 01.2023
- Participated in community outreach events designed to promote awareness about available healthcare services and resources available to individuals who need assistance navigating the medical system
- Actively listened to patient concerns and provided them with appropriate resources or referrals as needed
- Updated and reviewed the organization’s website
Human Resources Health and Wellness Intern
Grande Cheese Company
01.2022 - 01.2022
- Reviewed and managed Family Medical Leave claims, Short Term Disability claims, and paid leave programs
- Managed relations with vendors
- Managed service award inventory and updated company clothing store
- Managed access to health and wellness facilities
Education
B.S. - Health Promotion and Health Equity
University of Wisconsin-Madison
01-2023
Skills
- Data-driven decision making
- Teamwork and collaboration
- Task prioritization
- Adaptability and flexibility
- Time management abilities
- Strategic planning
- Microsoft Office Suite proficient
- UKG proficient
- Benefits administration
- Compliance
Certification
- Health and Life Insurance License
- Group Benefit Association (GBA)
Timeline
Employee Benefits Account Manager
USI Insurance Services LLC
03.2026 - Current
Employee Benefits Senior Account Representative
USI Insurance Services LLC
01.2024 - Current
Patient Advocate Intern
No Stomach For Cancer
01.2022 - 01.2023
Human Resources Health and Wellness Intern
Grande Cheese Company
01.2022 - 01.2022
B.S. - Health Promotion and Health Equity
University of Wisconsin-Madison