Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarissa Esparza

San Antonio

Summary

Experienced People Lead with over 8 years at Walmart, excelling in team leadership, talent development, and operational execution across multiple roles. Proven ability to drive compliance, safety, and loss prevention initiatives while fostering a culture of accountability and associate engagement. Passionate about leveraging operational knowledge to support Asset Protection and minimize shrink.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

2026
2026
years of professional experience

Work History

People Lead

Walmart Inc.
2024 - Current
  • Lead HR and people operations for a high-volume store, including coaching, associate relations, and policy compliance
  • Partner with store management to ensure a safe and secure environment for associates and customers
  • Conduct investigations, support asset protection protocols, and reinforce company values and code of conduct
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Digital Shopper

Walamrt
04.2023 - 03.2024
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.

Team Lead

Walmart
11.2022 - 04.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

People Lead

Walmart
11.2020 - 04.2021
  • Lead HR and people operations for a high-volume store, including coaching, associate relations, and policy compliance
  • Partner with store management to ensure a safe and secure environment for associates and customers
  • Conduct investigations, support asset protection protocols, and reinforce company values and code of conduct
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Team Lead

Walmart Inc.
01.2019 - 01.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Supervised frontline teams, ensuring operational excellence, adherence to SOPs, and achievement of sales and safety goals
  • Supported AP initiatives, including inventory accuracy, safety walk-throughs, and theft prevention

Personnel Coordinator

Walmart Inc.
01.2017 - 01.2018
  • Handled sensitive associate data, supported investigations, and ensured confidentiality
  • Collaborated with AP teams during audits and compliance checks
  • Additional Roles: Cashier, Member Service Associate, Grocery/GM/OTC Stocker (2016 – 2019)

Education

Bachelors -

Southern New Hampshire University

Skills

  • Safety standards implementation
  • Associate mentorship skills
  • Comprehensive analysis and documentation
  • Skill enhancement programs
  • Clear verbal and written communication
  • Cross-functional collaboration
  • Experience with Walmart operational guidelines

Timeline

Digital Shopper

Walamrt
04.2023 - 03.2024

Team Lead

Walmart
11.2022 - 04.2023

People Lead

Walmart
11.2020 - 04.2021

Team Lead

Walmart Inc.
01.2019 - 01.2020

Personnel Coordinator

Walmart Inc.
01.2017 - 01.2018

People Lead

Walmart Inc.
2024 - Current

Bachelors -

Southern New Hampshire University

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