LeAnn Sattizahn
Aurora
Summary
Strategic leader specializing in people management and process optimization. Developed employee training initiatives and resolved customer complaints to enhance satisfaction. Committed to fostering diversity and adapting to evolving business needs, leveraging a strong work ethic to drive performance and elevate service value.
Overview
14
14
years of professional experience
Work History
People Lead
Walmart
Dubuque
01.2021 - Current
- Recruited, onboarded, trained, evaluated, and developed new hires.
- Exhibited leadership qualities by modeling positive behavior and fostering a collaborative team environment.
- Managed daily store operations, scheduling staff, assigning tasks, and planning engagement activities to enhance team cohesion.
- Delegated tasks to team members, tracking project progress to ensure timely completion.
- Enforced compliance with company regulations while maintaining a positive work environment.
- Completed and validated the I-9 process for onboarding new hires, following all laws and regulations.
- Organized and ran events for employees over 300, planned engagement activities and community involvement.
Assistant Manager
Walmart
Cedar Rapids
08.2018 - 01.2021
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Resolved customer complaints efficiently while upholding professionalism and fostering positive customer relationships.
- Organized merchandise and displays to enhance brand visibility and drive product sales.
- Supported new employee training and conducted performance reviews to assess development and ensure team alignment.
- Organized merchandise and displays to enhance brand visibility and drive product sales.
- Resolved customer complaints efficiently while upholding professionalism and fostering positive customer relationships.
Sales Associate
Walmart
Manchester
10.2012 - 08.2018
- Greeted customers warmly, offering personalized assistance to enhance shopping experience.
- Welcomed customers with a friendly demeanor and provided tailored assistance.
- Recommended, selected, and helped locate and obtained merchandise based on customer needs and desires.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
- Performed sales floor tasks, including assisting customers, stocking shelves, and managing inventory effectively.
Education
High School Diploma -
Independence Jefferson High School
IowaSkills
- Human resources administration
- Onboarding and training
- Performance review implementation
- Employee engagement
- Strategic leadership
- Analytical problem-solving
- Teamwork and collaboration
- Inclusive practices
- Compliance enforcement
- Staff scheduling
Accomplishments
- Collaborated with team in the development of new processes.
- Documented and resolved staffing which led to better performance.
References
References available upon request
Timeline
People Lead
Walmart
01.2021 - Current
Assistant Manager
Walmart
08.2018 - 01.2021
Sales Associate
Walmart
10.2012 - 08.2018
High School Diploma -
Independence Jefferson High School