LeAnn Sattizahn
Aurora,Iowa
Summary
Dynamic leader with extensive experience at Walmart, specializing in people management and strategic thinking. Proven track record in optimizing processes for enhanced efficiency and driving employee development initiatives while effectively resolving customer complaints to ensure satisfaction. Committed to fostering a culture of diversity awareness and performance excellence, leveraging a strong work ethic to adapt swiftly to evolving business needs. Resourceful and results-driven, dedicated to utilizing a blend of knowledge and skills to elevate business performance and maximize service value.
Overview
13
13
years of professional experience
Work History
People Lead
Walmart
Dubuque, IA
01.2021 - Current
- Delegated tasks effectively while keeping track of project progress.
- Demonstrated leadership qualities by setting a positive example for others to follow.
- Enforced compliance with company regulations while maintaining a positive work environment.
- Recruited, onboarded, trained, evaluated, and developed new hires.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and planning engagement activities.
- Ensured compliance with applicable laws, regulations, policies and procedures related to scheduling.
- Monitored employee attendance and tracked vacation time off requests.
- Completed and validated the I-9 process for onboarding new hires, following all laws and regulations.
- Extensive knowledge of the Microsoft Suite and Workday.
- Organized and ran events for employees over 300, planned engagement activities and community involvement.
Assistant Manager
Walmart
Cedar Rapids, IA
08.2018 - 01.2021
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Organized company merchandise and displays to increase brand awareness and product sales.
- Assisted with new employee training and conducted performance reviews to track overall progress.
- Coordinated employee schedules according to staff availability and processed time-off requests.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
Sales Associate
Walmart
Manchester, IA
10.2012 - 08.2018
- Greeted customers warmly and offered assistance.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
Education
High School Diploma -
Independence Jefferson High School
Iowa05.2003
Skills
- Analytical problem-solving
- Effective feedback communication
- Inclusive practices
- Employee engagement
- Implementing performance reviews
- Strategic leadership
- Proficient in handling multiple tasks
- Employee onboarding and training
- Human resources administration
- Friendly, positive attitude
- Problem-solving
- Teamwork and collaboration
Accomplishments
- Supervised team of 300 staff members.
- Collaborated with team in the development of new processes.
- Documented and resolved staffing which led to better performance.
Timeline
People Lead
Walmart
01.2021 - Current
Assistant Manager
Walmart
08.2018 - 01.2021
Sales Associate
Walmart
10.2012 - 08.2018
High School Diploma -
Independence Jefferson High School