Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarissa Gonzales

Mission

Summary

Motivated and detailed oriented partner with 4+ years of internal experience. Learned multiple roles within the Regional and HR branches. Proven ability to manage time, paperwork and projects at high volumes. Recognized for stepping up during the COVID-19 crisis to support hiring and logistics for overall company. Always willing to enhance strong organizational skills and gain knowledge in every area of the role I am stepping into.

Overview

6
6
years of professional experience

Work History

Cashier

H-E-B
Mission
02.2023 - Current
  • Provide each customer with hospitality in order to provide each need.
  • Assist customers with in store check-out process.
  • Process payments.
  • Assist customers with navigating through H-E-B app and accessing digital coupons.

Temp Store Admin

H-E-B
McAllen
01.2023 - 01.2023
  • Coordinated store leader scheduling using Workforce Manager.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties efficiently.
  • Collaborated closely with leaders to plan and meet deadlines.

COVID-19 Hotline

H-E-B
Edinburg
07.2020 - 12.2022
  • Managed and maintained case documentation and electronic documents, ensuring accuracy and confidentiality of records.
  • Coordinated with a team to support all partners successfully.
  • Addressed partner questions and concerns regarding COVID related issues.

Temp Admin to RM

H-E-B
Edinburg
05.2020 - 06.2020
  • Composed letters, reports, emails and presentations to according RM including Market, Produce, Seafood, Bakery and Blooms.
  • Managed incoming calls, provided and directed to appropriate personnel.

Temp Admin to Director of Retail Operations

H-E-B
Edinburg
10.2019 - 04.2020
  • Compiled payroll reports and shrink recaps to DRO's and Director of Customer Service.
  • Organized coverage schedules from Store Leaders to ensure of sufficient staffing.
  • Coordinated travel arrangements including hotels, flights, and car rentals.
  • Scheduled in person and virtual meetings via Zoom.

Education

High School Diploma -

Veterans Memorial
Mission, TX
05-2018

Skills

  • Time management
  • Adaptability
  • Eye for detail
  • Hospitality
  • Team player
  • Communication

Timeline

Cashier

H-E-B
02.2023 - Current

Temp Store Admin

H-E-B
01.2023 - 01.2023

COVID-19 Hotline

H-E-B
07.2020 - 12.2022

Temp Admin to RM

H-E-B
05.2020 - 06.2020

Temp Admin to Director of Retail Operations

H-E-B
10.2019 - 04.2020

High School Diploma -

Veterans Memorial

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