Clarissa Holley
Filer,ID
Summary
Dynamic Accounting Manager with a proven track record at Actus Nutrition, excelling in account management and customer service. Skilled in vendor negotiations and budget oversight, achieving significant cost savings. Known for professionalism and active listening, fostering strong relationships and ensuring compliance while driving operational efficiency.
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
20
20
years of professional experience
Work History
Accounting Manager
Actus Nutrition
Jerome, ID
07.2024 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Managed successful audits by collaborating effectively with internal and external auditors.
- Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
Insurance Agent
Starley Leavitt Insurance
Twin Falls, ID
10.2017 - 07.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Insurance Agent
Wrangler Insurance
Buhl, ID
10.2014 - 06.2017
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Sales Associate
Yuen Lui Studios
Lynwood Center, WA
09.2011 - 06.2014
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Team Member
Taco Bell
11.2009 - 09.2011
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Member
Burger King
Hayden, ID
07.2005 - 09.2007
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Kootenai Bridge Academy
Coeur D'Alene, IDSkills
- Licensed insurance agent
- Customer service
- Professionalism and ethics
- Account management
- Active listening
Timeline
Accounting Manager
Actus Nutrition
07.2024 - Current
Insurance Agent
Starley Leavitt Insurance
10.2017 - 07.2024
Insurance Agent
Wrangler Insurance
10.2014 - 06.2017
Sales Associate
Yuen Lui Studios
09.2011 - 06.2014
Team Member
Taco Bell
11.2009 - 09.2011
Team Member
Burger King
07.2005 - 09.2007
High School Diploma -
Kootenai Bridge Academy