Clarissa Johnson
Lexington,KY
Summary
Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in accounting and billing with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature. Successful at efficiently handling inquiries, billing and administrative tasks. Ready to leverage training and experience to take on new professional challenges in accounting and human resource.
Overview
15
15
years of professional experience
Work History
Head Cheer Coach
Transylvania University
10.2021 - Current
- Enhanced team performance by implementing comprehensive cheer routines and skill-building exercises.
- Boosted team morale through effective communication, motivational tactics, and positive reinforcement.
- Developed strong athlete relationships by maintaining open lines of communication and providing individualized support.
- Increased team cohesiveness with regular bonding activities, fostering a sense of unity and camaraderie among members.
- Ensured safety in all aspects of training by adhering to proper techniques, regularly inspecting equipment, and enforcing safety guidelines.
- Achieved competitive success through diligent preparation, strategic planning, and precise execution of routines during competitions.
- Contributed to overall school spirit by actively participating in various events, fundraisers, and community outreach initiatives.
- Managed budget resources effectively for uniform procurement, travel expenses, competition fees, and other program-related costs.
- Recruited talented athletes through active scouting efforts at local schools or events while promoting the benefits of joining the cheer program.
- Organized successful fundraising events to generate funds for program enhancements such as new uniforms or equipment upgrades.
- Managed FWS student-athletes.
Head Cheer Coach
FCPS - Tates Creek High School
04.2016 - Current
- Enhanced team performance by implementing comprehensive cheer routines and skill-building exercises.
- Boosted team morale through effective communication, motivational tactics, and positive reinforcement.
- Developed strong athlete relationships by maintaining open lines of communication and providing individualized support.
- Increased team cohesiveness with regular bonding activities, fostering a sense of unity and camaraderie among members.
- Ensured safety in all aspects of training by adhering to proper techniques, regularly inspecting equipment, and enforcing safety guidelines.
- Achieved competitive success through diligent preparation, strategic planning, and precise execution of routines during competitions.
- Managed budget resources effectively for uniform procurement, travel expenses, competition fees, and other program-related costs.
Flexologist
StretchLab
03.2023 - 03.2024
- Managing client care by delivering a best-in-class stretching experience, updating client notes consistently, and booking the client's weekly recurring appointments.
- Ensure the safety of clients about proper stretch techniques and enforce StretchLab policies and safety rules.
- Encourage and motivate clients throughout stretch sessions.
- Build StretchLab membership and retain current clientele through personal interaction and outreach.
- Attend staff meetings and required educational presentations.
- Assist Sales Associates and General Manager with sales by delivering best-in-class knowledge in each session and tracking member's goals.
- Participate in social media content to deliver a local and honest representation of our service.
- Clean and maintain all equipment to ensure it is available for client use at any given time.
Cash Application Associate
KMSF
03.2021 - 10.2021
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Process incoming payments accurately and efficiently.
- Reconcile accounts
Intern Personal Trainer
Synergy Coach
01.2021 - 08.2021
- Enhanced intern productivity by assisting with project coordination and providing ongoing support for clients and program design.
- Streamlined office processes for improved efficiency and time management through regular organization.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Taught various classes.
- Record videos for social media.
- Managed client's credit card payments and expiration date for gym package.
Administrative Assistant
FCPS - Tates Creek High School
05.2017 - 02.2021
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported counselors, bookkeeper, and academy principals.
- Receptionist
- Delivered excellent customer service to parents, and outside business, addressing concerns effectively, and building strong relationships.
Cash Application Specialist
KMSF
09.2017 - 08.2018
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Process incoming payments accurately and efficiently.
- Reconcile accounts
Patient Clerical Assistant
University Of Kentucky Hospital
08.2016 - 08.2017
- Support patient care delivery by processing physician orders, maintaining patient records, managing patient information, and providing customer service.
- Working independently, acting as a communications liaison for patients, visitors, and all service departments involved in the care of the patient, as well as processing all requests/orders for patient care by fax/phone/computer/intercom and imprinters.
- Filing, chart assembly and maintenance, maintaining patient records, and extensive verbal communication.
- Admit and discharge patient paperwork for nurses and doctors.
- Receptionist
- Great knowledge of medical terminology; and interpersonal skills.
Patient Relations Assistant-ENT KY Clinic
University of Kentucky Hospital
08.2016 - 08.2017
- Registration and Check In Patients.
- Enhanced patient satisfaction by addressing concerns and providing resolutions in a timely manner.
- Improved communication between patients and healthcare providers, ensuring a positive experience for all involved.
- Streamlined appointment scheduling process, resulting in reduced wait times and increased patient satisfaction.
- Assisted with the development of patient education materials, leading to better understanding of medical conditions and treatment options.
Government Billing Specialist
Conifer Health Solutions
09.2014 - 08.2016
- Process Medicare and Medicaid accounts.
- Improved billing accuracy by implementing a streamlined invoicing process.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Identify billing or coding issues and request re-bills, secondary billing, or corrected bills as needed.
Team Lead and Medical Bill Review
Xerox
09.2009 - 09.2014
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities as a Team Leader/Quality Assurance.
- Medical bill reviewer for Liberty Mutual and process worker compensation accounts.
- Learning and know a great knowledge of medical terminology, fee schedule, PPO and pricing, ICD-9, HCPC, NDC, emails to case managers and state supervisors.
- Assist manager with interviews and training.
Education
Bachelor of Science - Kinesiology And Exercise Science
University of Kentucky
Lexington, KY08.2023
Certified Personal Trainer -
National Academy of Sports Medicine
09.2020
Associate of Arts -
Bluegrass Community And Technical College
Lexington, KY01.2008
High School Diploma -
Bryan Station High School
Lexington, KY06.2002
Skills
- Invoice Processing
- Cash Flow Management
- Accounts Payable
- Purchase Order and Cash Management
- Budget Analysis
- Excellent Communication
- Organization and Time Management
- Customer Service
- Attention to Detail
- Accounts Receivable
- Data Entry
- Proficient in Microsoft
References
Available Upon Request
Timeline
Flexologist
StretchLab
03.2023 - 03.2024
Head Cheer Coach
Transylvania University
10.2021 - Current
Cash Application Associate
KMSF
03.2021 - 10.2021
Intern Personal Trainer
Synergy Coach
01.2021 - 08.2021
Cash Application Specialist
KMSF
09.2017 - 08.2018
Administrative Assistant
FCPS - Tates Creek High School
05.2017 - 02.2021
Patient Clerical Assistant
University Of Kentucky Hospital
08.2016 - 08.2017
Patient Relations Assistant-ENT KY Clinic
University of Kentucky Hospital
08.2016 - 08.2017
Head Cheer Coach
FCPS - Tates Creek High School
04.2016 - Current
Government Billing Specialist
Conifer Health Solutions
09.2014 - 08.2016
Team Lead and Medical Bill Review
Xerox
09.2009 - 09.2014
Bachelor of Science - Kinesiology And Exercise Science
University of Kentucky
Certified Personal Trainer -
National Academy of Sports Medicine
Associate of Arts -
Bluegrass Community And Technical College
High School Diploma -
Bryan Station High School
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