Clarissa Martinez
Brownsville,TX
Summary
A skilled problem solver with expertise in various technical areas, including networking, ethical hacking, network design, and architecture. I am passionate about technology and security and strive to collaborate with others, innovate, and share knowledge across teams to ensure adherence to security best practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technology Support Technician
Brownsville Independent School District
Brownsville, Texas
11.2022 - 01.2024
- Collaborated with school staff members to address 300+ technology issues monthly which resulted in a decrease in support tickets over 6 months
- Successful in troubleshooting printers, resolving internet connections
- Displayed strong telephone etiquette, effectively handling difficult calls for software issues
- Recovered 100+ devices through reimaging and fixing software issues
- Resolved all xerox printer errors and establish reliable connections to the front office
- Organized and set up hardware, software, and network configurations to guarantee that all components were ready for use
- Managed fixed assets on all campus devices
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with staff requests and answered questions to improve satisfaction.
Science Teacher
Brownsville Independent School District
Brownsville, Texas
05.2021 - 01.2024
- Developed comprehensive lesson plans for 6th, 7th, and 8th-grade science classes, aligning them with TEKS and national standards
- Differentiated instruction to cater to diverse student needs.
- Created a classroom environment that encourages curiosity and critical thinking.
Photo Technician
Walgreens
Brownsville, Texas
05.2016 - 01.2020
- Assisted with training new associates on processes and procedures.
- Troubleshot problems with digital imaging equipment when necessary.
- Created custom photo products such as photo books, calendars, mugs, puzzles.
- Performed daily maintenance and cleaning of photo processing equipment.
- Provided technical support for customers regarding product selection and usage instructions.
Education
Cybersecurity Boot Camp -
University of Texas At Austin
Austin, TX12-2023
Bachelor of Science - Interdisciplinary Studies in Life Science
The University of Texas At Rio Grande Valley
05.2021
Skills
- Linux and Windows Server configuration
- Logging
- Kerberos
- Bash scripting
- Tar, Cron, and Cronjobs
- Network Architecture, Operations, and Security
- Port Scanning
- Wireshark and traffic analysis
- Wireless security
- Cloud security and Virtualization
- Email security
- Cryptography and Encryption
- Active directory
- Burp Suite
- Hashcat
- Metasploit
- Azure
- Splunk
- Nmap
- Kali Linux
- Defensive and offensive security
- SQL injection
- Zenmap
- XSS vulnerabilities and payloads
Certification
Cybersecurity Boot Camp Certificate, The University of Texas at Austin, 12/2023
Security + certified 02/29/2024
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Technology Support Technician
Brownsville Independent School District
11.2022 - 01.2024
Science Teacher
Brownsville Independent School District
05.2021 - 01.2024
Photo Technician
Walgreens
05.2016 - 01.2020
Cybersecurity Boot Camp -
University of Texas At Austin
Bachelor of Science - Interdisciplinary Studies in Life Science
The University of Texas At Rio Grande Valley
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