Clarissa Itzel Martinez
Austin,TX
Summary
Dedicated second-year nursing student with a strong foundation in healthcare, customer service, and leadership. Three years of experience in customer service have honed my ability to understand client needs, provide excellent service, and communicate effectively. Skilled in problem-solving, critical thinking, and team collaboration. Passionate about innovation in healthcare, and pursuing an MSN to specialize in aesthetics or leadership as a future Chief Nursing Officer.
Overview
4
4
years of professional experience
Work History
In-store Personal Shopper
HEB Grocery Store
Eagle Pass, TX
07.2023 - Current
- Uses a digital tool to select items necessary to complete online orders, to pack, and to put away orders in the staging area, and to retrieve orders for customers.
- Makes decisions on customers' behalf if the requested item is unavailable.
- Provides superior customer service; answers product-related questions, locates products, and helps in-store customers, as needed.
Public Health Intern
Maverick County Hospital District
Eagle Pass, TX
05.2024 - 08.2024
- Drafted, assessed and corrected high-quality proposals to pursue grants, donations and contracts.
- Boosted community members' health knowledge through participation in health fairs and events.
- Researched best practices for addressing specific public health challenges.
- Contributed to the creation and updating of public health informational websites and social media content.
Retail Sales Associate
Journeys Shoe Store
Eagle Pass, TX
07.2021 - 07.2023
- Demonstrated knowledge of store products and services.
- Answered customer inquiries regarding product features, pricing, and availability.
- Greeted customers to determine wants or needs.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Education
Bachelor of Science - Nursing
University of Texas At Austin
Austin, TX05-2027
Associate of Arts - General Studies
Southwest Texas Junior College
Eagle Pass, TX05-2023
Skills
- Team collaboration
- Customer service
- Problem solving
- Sales expertise
- Excellent communication
Languages
Spanish
Professional
Timeline
Public Health Intern
Maverick County Hospital District
05.2024 - 08.2024
In-store Personal Shopper
HEB Grocery Store
07.2023 - Current
Retail Sales Associate
Journeys Shoe Store
07.2021 - 07.2023
Bachelor of Science - Nursing
University of Texas At Austin
Associate of Arts - General Studies
Southwest Texas Junior College