Clarissa Mendoza
Fort Wayne,Indiana
Summary
Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
7
7
years of professional experience
Work History
Computer Order Processing Assistant
AMAZON
01.2023 - Current
- Identify quantity and quality of products
- Input in Amazon data base system
- Manage Reports for onsite Manager
- Optimized document review processes, enabling faster approvals while maintaining high-quality standards.
- Reduced errors in document processing with thorough quality checks and attention to detail.
- Expedited turnaround times for critical products by prioritizing tasks based on urgency levels.
- Provided valuable support during peak periods, assisting coworkers with their workload as needed to maintain overall team productivity levels.
- Manage barcode errors
Administrative Assistant
PROFED FINANCIAL ADVISORS
01.2020 - 01.2023
- Greet Clients
- Answer Calls
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Resolve Client Account Issues
- Mail Client Letters
- Schedule and Coordinate Meetings
- Track Monthly Expenses
- Work with:
- Excel
- Microsoft Word
- RedTail CRM
- Lazer App Enterprise
- Financial Planners Platform
- Adobe Acrobat
- QCD and RMD forms
- 529 College Savings Plan
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Seasonal Associate Banker
PNC BANK
01.2018 - 01.2020
- Greet Customers
- Make monetary transactions
- Close Accounts
- Money Orders
- Resolve Client Account Issues
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
Education
Core 40 Diploma - Some College
Skills
- Self-motivated
- Excellent Communication
- Problem Solving
- Multi-Tasking
- Document processing
- Confidentiality handling
- Workflow Management
Volunteer Experience
- Food Pantry Project, 12/01/18, Helped Organize the opening of a Food Pantry for the Holidays.
- Children Instrumental Instructor, 01/01/18 - 12/31/22, Taught various instruments to children ranging between the ages of 5 to 12 years old.
Timeline
Computer Order Processing Assistant
AMAZON
01.2023 - Current
Administrative Assistant
PROFED FINANCIAL ADVISORS
01.2020 - 01.2023
Seasonal Associate Banker
PNC BANK
01.2018 - 01.2020