Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Clarissa Mendoza

Fort Wayne,Indiana

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

7
7
years of professional experience

Work History

Computer Order Processing Assistant

AMAZON
01.2023 - Current
  • Identify quantity and quality of products
  • Input in Amazon data base system
  • Manage Reports for onsite Manager
  • Optimized document review processes, enabling faster approvals while maintaining high-quality standards.
  • Reduced errors in document processing with thorough quality checks and attention to detail.
  • Expedited turnaround times for critical products by prioritizing tasks based on urgency levels.
  • Provided valuable support during peak periods, assisting coworkers with their workload as needed to maintain overall team productivity levels.
  • Manage barcode errors

Administrative Assistant

PROFED FINANCIAL ADVISORS
01.2020 - 01.2023
  • Greet Clients
  • Answer Calls
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Resolve Client Account Issues
  • Mail Client Letters
  • Schedule and Coordinate Meetings
  • Track Monthly Expenses
  • Work with:
  • Excel
  • Microsoft Word
  • RedTail CRM
  • Lazer App Enterprise
  • Financial Planners Platform
  • Adobe Acrobat
  • QCD and RMD forms
  • 529 College Savings Plan
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Seasonal Associate Banker

PNC BANK
01.2018 - 01.2020
  • Greet Customers
  • Make monetary transactions
  • Close Accounts
  • Money Orders
  • Resolve Client Account Issues
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.

Education

Core 40 Diploma - Some College

Skills

  • Self-motivated
  • Excellent Communication
  • Problem Solving
  • Multi-Tasking
  • Document processing
  • Confidentiality handling
  • Workflow Management

Volunteer Experience

  • Food Pantry Project, 12/01/18, Helped Organize the opening of a Food Pantry for the Holidays.
  • Children Instrumental Instructor, 01/01/18 - 12/31/22, Taught various instruments to children ranging between the ages of 5 to 12 years old.

Timeline

Computer Order Processing Assistant

AMAZON
01.2023 - Current

Administrative Assistant

PROFED FINANCIAL ADVISORS
01.2020 - 01.2023

Seasonal Associate Banker

PNC BANK
01.2018 - 01.2020

Core 40 Diploma - Some College

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Clarissa Mendoza