CLARISSA NICOLE SHAKESPEAR
Enterprise
Summary
Strategic leader with 10+ years in higher education, K-12 youth development, and behavioral health operations. Expertise in organizational leadership, operational strategy, and crisis management. Focused on enhancing efficiency and building stakeholder partnerships through equitable, student-centered initiatives that drive results.
Overview
11
11
years of professional experience
Work History
Housing Area Coordinator
New College of Florida
12.2024 - 04.2026
- Directed residential operations for 400+ students, achieving regulatory compliance and ensuring safety and service excellence.
- Led and developed a team of 20 staff members, fostering accountability and improving performance outcomes.
- Responded to crises as the primary contact for complex student and facilities incidents.
- Oversaw housing logistics for conferences and camps, promoting cross-functional collaboration and operational efficiency.
Summer Program Residential Advisor
Upward Bound - University of South Alabama
06.2023 - 08.2024
- Implemented engaging residential programming for 50+ first-generation students, fostering community and peer support.
- Developed leadership and college-readiness initiatives, maintaining a safe and supportive environment for all participants.
Virtual Office Manager
Out of the Box Counseling
03.2022 - 06.2024
- Streamlined scheduling and credentialing processes, enhancing client communication and access to services.
- Coordinated scheduling for client appointments and staff meetings.
- Managed communication between clients and therapists using digital platforms.
- Maintained organized records of client files and documentation.
- Managed administrative operations for multi-provider practice, ensuring effective service for 100+ clients.
Special Education Paraprofessional
Enterprise City Schools
07.2019 - 07.2022
- Provided specialized instructional and behavioral support to enhance student engagement; developed inclusive learning materials tailored to diverse needs.
- Honored as Paraprofessional of the Year (2020-2021) for exceptional dedication to student success.
Afterschool Program Coordinator
YMCA
03.2018 - 05.2020
- Supervised multi-site youth programming and staff to maintain safety compliance and create a secure environment for participants.
Kids Activities Manager
Life Time Fitness
05.2015 - 07.2018
- Directed youth programming operations, supervised 40 staff, managed budgets to ensure effective program delivery.
Education
Bachelor of Arts - Interdisciplinary Studies - Community Services
University of South Alabama
Mobile, ALSkills
- Housing Regulations
- Program Administration
- Stakeholder Engagement
- Operations Management
- Process Improvement
- Strategic Leadership
- Equity and Access Leadership
- Staff Development
- Conflict Resolution
Timeline
Housing Area Coordinator
New College of Florida
12.2024 - 04.2026
Summer Program Residential Advisor
Upward Bound - University of South Alabama
06.2023 - 08.2024
Virtual Office Manager
Out of the Box Counseling
03.2022 - 06.2024
Special Education Paraprofessional
Enterprise City Schools
07.2019 - 07.2022
Afterschool Program Coordinator
YMCA
03.2018 - 05.2020
Kids Activities Manager
Life Time Fitness
05.2015 - 07.2018
Bachelor of Arts - Interdisciplinary Studies - Community Services
University of South Alabama