Clarissa Scott
Johnstown,PA
Summary
Motivated student and employee willing to apply time management and organizational skills in various environments. Also, hard-driven and open to learn. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
11
11
years of professional experience
Work History
Sales specialist
The Home depot
10.2021 - Current
- Contributed to everyday sales functions in the Millwork section.
- Drove sales to consistently exceed weekly targets within the store.
- Coordinated efforts with installers to guarantee smooth execution of measurement and installation processes.
- Facilitated consistent customer communication to guarantee purchase satisfaction.
Customer Service
ABG Entertainment
06.2019 - 04.2021
- Ensured smooth communication between departments as directed by the CEO.
- Oversaw all customer service operations.
Learning coach
Elev8 BAltimore
10.2018 - 12.2018
- Collaborated effectively with children.
- Oversaw efficient handling of student arrivals and departures.
- Facilitated further education for students in reading, English, and STEM.
- Collaborated with teachers, administrators, and other school personnel to ensure successful implementation of instructional strategies.
- Assisted students of varying skill levels with understanding and excelling in studies.
Summer Aide
Boys and girls club of america
05.2018 - 08.2018
- Developed engaging activities for child participation across various domains.
- Collaborated on organizing local club basketball tournament.
Customer Service
Everybodytreatz llc
08.2013 - 08.2016
- Assisted in developing advertising strategies.
- Contributed to product development.
Education
Bachelor of Science - Sports Management
Coppin State University
Baltimore, MD05-2024
High School Diploma -
Bonanza High School
Las Vegas, NV05.2016
Skills
- Strong Verbal Communication
- Effective Pressure Management
- Responsive to New Challenges
- Software Competency
- Effective Listener
- Skilled in Microsoft Software
- Sales solution development
- Relationship building
- Complaint resolution
- Technical support
- Call center operations
- Customer service and care
- Upselling and cross selling
- Client relations
Volunteer Experience
- Team Manager, Coppin State Women’s Basketball, Fall 2016
- Judicial Board Vice Chair, Student Government Association, Coppin State University Fall 2016 - Spring 2017
- Student Ambassador, Coppin State University, Fall 2016 - Currently
- Treasurer, Queen In You, Coppin State University Fall 2018
- Senator, Coppin Models Inc., Fall 2018 - Spring 2020
- Inductee, The National Society of Leadership and Success, Spring 2023
rissascott44@gmail.com, CScott11@studnet.coppin.edu
References
References available upon request.
Timeline
Sales specialist
The Home depot
10.2021 - Current
Customer Service
ABG Entertainment
06.2019 - 04.2021
Learning coach
Elev8 BAltimore
10.2018 - 12.2018
Summer Aide
Boys and girls club of america
05.2018 - 08.2018
Customer Service
Everybodytreatz llc
08.2013 - 08.2016
Bachelor of Science - Sports Management
Coppin State University
High School Diploma -
Bonanza High School
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