Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Small Business Owner
Clarissa G. Nails
San Antonio
06.2021 - 06.2026
Trained and mentored staff on nail techniques and customer service practices.
Oversaw inventory management, ordering supplies, and maintaining product availability.
Managed daily operations of a nail salon, ensuring smooth workflow and customer satisfaction.
Handled financial transactions, managing cash flow and recording sales accurately.
Built strong relationships with clients to enhance loyalty and repeat business.
Resolved customer concerns promptly, ensuring positive experiences at the salon.
Oversaw daily operations of small business including customer service and financial management.
Receptionist
Southside ISD
San Antonio
08.2019 - 05.2021
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Managed multi-line phone system for incoming calls and inquiries.
Greeted visitors and directed them to appropriate personnel.
Maintained front desk area, ensuring a welcoming environment for guests.
Scheduled appointments and maintained calendar for administrative staff.
Provided excellent customer service at all times while interacting with both internal and external customers.