CLARISSIA HARRIS
Summary
Dynamic Payroll Manager with extensive experience at Intercontinental Exchange, adept in Workday and ADP Workforce Now. Proven track record of enhancing operational efficiency, reducing tax liabilities, and leading successful payroll transitions. Skilled in data analysis and team collaboration, driving compliance and accuracy in payroll processing for diverse employee populations.
Overview
15
15
years of professional experience
Work History
Payroll Manager/Technical Consulting Roles
Various Consultant Roles -Workday/ADP
03.2021 - 09.2025
- Addressed technical challenges and communicated risks related to payroll data and integrations.
- Processed and managed union and prevailing wage payrolls for over 3,000 employees across the U.S. and Canada using Workday and ADP platforms.
- Coordinated inbound and outbound Workday integrations for payroll and benefits, resolving EIB-related issues through collaboration with integration teams.
- Oversaw quarterly and annual tax reconciliations for 12 FEINs, including amendments filed by ADP, and resolved Canadian payroll issues with CRA and Service Canada (ROEs, RL-1s, T4s).
- Delivered ongoing payroll support including processing, training, and implementation of best practices.
- Prepared historical data validations and managed SDLC modifications for system conversions.
- Trained payroll and benefits teams on new processes and conducted post-implementation clean-up to ensure accurate setup of over 150 earnings and deduction codes.
- Identified opportunities for system reuse and simplification in collaboration with business units.
- Managed dependencies and downstream impacts of payroll projects to minimize disruptions to business operations.
- Processed bi-monthly payroll for employees in Victoria, Australia and maintained global payrolls for 1,250+ employees across Japan, Singapore, UK, Australia, and Poland.
- Resolved international tax issues including Australia’s Superannuation fund and VIC state revenue, and managed various leave plans such as parental and paternity leave.
- Addressed compensation-related issues in Victoria and ensured compliance with local regulations.
- Prepared, updated, and submitted payroll journal entries for U.S. and international payrolls.
- Transitioned manual global payroll processes to a centralized function, ensuring accurate data conversion for wages and taxes.
- Created and troubleshot EIBs, earnings and deduction codes, and supported regression testing with HRIS teams.
- Managed international payroll vendors and successfully processed stock files.
- Collaborated with global providers to ensure accurate and timely payroll processing across all countries.
- Resolved payroll discrepancies through data analysis and corrective action.
- Managed ADP and Workday quarterly and year-end reporting.
- Led internal and external audits for 401(k), workers’ compensation, and SOX compliance.
- Supervised a payroll team of three specialists and led consultants through post-implementation clean-up from ADP Workforce to Workday.
- Converted contractor payrolls (e.g., doctors) onto the Workday platform.
- Streamlined payroll processes by reducing manual input and improving automation.
- Supported merger and acquisition-related payroll transitions, managing dependencies and minimizing business impact.
Payroll Manager - Manufacturing
Muller Water Products
06.2020 - 01.2021
- Implemented Canada payrolls on ADP platform, ensuring compliance and accuracy for payroll processing.
- Processed and Managed US and Canada union and prevailing wage payrolls for 3200 employees.
- Managed US and Canada quarter and year-end processes, resolving tax issues and ensuring timely compliance.
- Managed a remote payroll staff of 3 payroll professionals.
- Transitioned Canada payroll system from ADP to Workday, enhancing operational efficiency.
- Managed Workday and ADP smart compliance integration.
- Created ROE outbound and inbound integration for Service Canada and Kronos, streamlining data exchange and improving efficiency.
- Set-up the tax configuration in Workday/ Set-up new companies related to Merger/Acquisitions.
- Created configuration for earnings and deductions code/Post implementation Clean-up.
- Tested and troubleshot third party integrations.
- Developed Workday Wednesday Training sessions for the payroll team.
- Created test scripts to validate expected results during system testing.
- Managed ESPP and Executive team stock options, Update Payroll Narratives for SOX compliance.
Workday Analyst
Alight Solution
05.2019 - 06.2020
- Managed year-end processing of weekly, biweekly, and semi-monthly union payroll for 18,000 employees across 50 states and 24 localities, creating EIBS.
- Oversaw quarter and year-end processing for 6 FEIN US, Canada, and Puerto Rico employees.
- Handled garnishments, benefits, and taxes according to government policies and federal/state wages.
- Processed payrolls for Puerto Rico and Canada, troubleshooting and resolving payroll issues while reviewing configuration.
- Test new updates and configuration modifications to ensure results meet the client’s expectations.
- Client Post review and clean ups ensure taxes are set-up correctly for those special states CA, PA, NJ, KY Kenton Loc.
Senior Business Systems Analyst (Payroll)
AVEANNA Healthcare
11.2018 - 04.2019
- Coordinated testing and production release activities, driving payroll initiatives and supporting 15-member payroll team in processing weekly and bi-weekly payroll for 30K employees.
- Conducted setup and testing of earnings, benefits, local, and state tax configurations to ensure compliance and accuracy in payroll processing.
- Diagnosed and troubleshot a variety of payroll issues, in addition to promptly resolving all EIB problems.
- Established the configuration for new pay components to meet payroll processing, reporting and organizational needs.
- Prepared documentation and trained payroll team on updates from Workday Payroll release version 31 to version 32.
- Facilitated training sessions for 15 employees on Workday quarterly and year-end processes, developing custom reports for auditing and reporting purposes.
- Devised and executed functional and user acceptance testing plans and scenarios to ensure valid data was continually available throughout the organization.
- Resolved Payroll issues via Service Now Systems.
Payroll Manager/Consultant -Oracle EBS
City Of Atlanta
08.2018 - 11.2018
- Collaborated with technical teams to implement Oracle EBS the Oracle Cloud, ensuring the project was completed on time, within budget, and exceeding quality expectations.
- Processed bi-weekly payroll for 9K employees across two unions, ensuring compliance with government policies and federal/state wage and hour laws.
- Analyzed and resolved Kronos issues, developing technical documentation to facilitate future troubleshooting.
Payroll Manager
Intercontinental Exchange/NY Stock Exchange
05.2014 - 04.2018
- Managed and processed an in-house payroll with a staff of three senior payroll specialists, administering a multi-state and union payroll for 3,500 US employees and the Canadian payroll for 300 Calgary, Nunavut, Quebec, and UK employees. 28 FEIN.
- Implemented, consolidated, tested, and moved payroll from Workday to Oracle efficiency by 98%.
- Directed four major acquisition conversions, ensuring seamless integration and continuity of payroll operations.
- Reduced tax liability for 37 states, collaborated closely with federal and state agencies to update the company profiles via acquisitions and implemented tax strategy and process improvements.
- Create (EIB’s) and managed the Workday integration files for Payroll, restricted Stocks and ADP Tax Service.
- Supervised the global mobility process for cross-border employees to ensure taxes and wages were allocated correctly.
- Conducted a trend analysis of all payroll liability accounts, and automated and streamlined the Workday GL and Payroll module.
- Reconciled T4, T4A, RL1 and submitted ROEs to ensure compliance with regulatory requirements.
- Oversaw ADP Tax Service vendors in UK and Canada to ensure accurate mid-year, quarterly, and year-end payroll processing.
Payroll Service & Benefit Director
Accelerated Payroll Services
09.2010 - 09.2014
- Directed all aspects of a multi-state payroll for 2,200 client employees with a payroll staff of three.
- Led implementation of a comprehensive outsources solution to lower operating costs by 65%.
- Administered the employee benefits portal and collaborated with two benefit vendors to negotiate new contract rates, saving 35%.
- Collaborated with third-party vendors to facilitate open enrollment and managed Fidelity 401k process alongside four health insurance types.
- Successfully implemented ADP Workforce Now for 2,200 employees and contractors.
- Shared knowledge of processes, people, and technology risks and opportunities to improve efficiency and productivity and developed an internal payroll fundamental and tax class to ensure staff fully understood reciprocal agreements.
- Reconciled and filed all quarterly and yearly taxes, and managed W2’s and 1099’s.
Education
Master of Business Administration - Business Administration & Management
Troy State University
Troy, ALTroy, AL
Bachelor of Arts - Human Resources; Minor – Accounting
St. Leo University
St. Leo, FLSt. Leo, FL
Skills
- Workday
- PeopleSoft
- ADP Workforce Now
- UltiPro Web version
- Oracle Payroll Cloud
- Kronos
- Ceridian Power Play
- EZ-Labor
- E-Time
- ADP tax Services
- CIC plus
- Service Now
- Employee Onboarding
- Excel VLOOKUP
- Excel PivotTables
Awards
- Outstanding Service – American Payroll Citation Awards
- American Payroll Association – Government Liaison Committee
Personal Information
Title: Certified Payroll Professional (CPP), American Payroll Association, Workday Payroll Fundamental 2019, Agile/Scrum Methodology Training
Highlights
- Led Payroll Operations Across North America, Managed and processed payroll for over 6,500 U.S. employees and 300 Canadian employees at Intercontinental Exchange/NYSE including multi-state and union payrolls. Oversaw quarterly and year-end processes (W-2, T4, RL-1, ROEs), ensuring compliance with federal, state, and provincial regulations.
- Directed Payroll System Transitions and Clean-Up, Successfully transitioned payroll system to Workday, leading post-implementation clean-up to ensure accurate setup of 150+ earnings and deduction codes.
- Managed Payroll Teams and Vendor Relationships International Payroll, Supervised a payroll team of three specialists and led consultants during system transitions. Managed relationships with international payroll vendors.
Timeline
Payroll Manager/Technical Consulting Roles
Various Consultant Roles -Workday/ADP
03.2021 - 09.2025
Payroll Manager - Manufacturing
Muller Water Products
06.2020 - 01.2021
Workday Analyst
Alight Solution
05.2019 - 06.2020
Senior Business Systems Analyst (Payroll)
AVEANNA Healthcare
11.2018 - 04.2019
Payroll Manager/Consultant -Oracle EBS
City Of Atlanta
08.2018 - 11.2018
Payroll Manager
Intercontinental Exchange/NY Stock Exchange
05.2014 - 04.2018
Payroll Service & Benefit Director
Accelerated Payroll Services
09.2010 - 09.2014
Master of Business Administration - Business Administration & Management
Troy State University
Bachelor of Arts - Human Resources; Minor – Accounting
St. Leo University