Clariza Escalera
Oklahoma City,OK
Summary
Proven leader and dedicated professional, excelled at Puppy Paws Hotel & Spa by ensuring animal safety and upholding cleanliness standards. Demonstrated exceptional customer service and organizational skills at Tilly's, enhancing store efficiency. Expert in customer assistance and team leadership, consistently delivering results beyond expectations.
Overview
3
3
years of professional experience
Work History
Boarding Technician
Puppy Paws Hotel & Spa
Oklahoma City, OK
08.2024 - Current
- Observed aggressive behavior from some animals and took appropriate action to protect both the animal and personnel from harm.
- Coordinated transportation arrangements for pick-up and drop-off of boarded animals.
- Performed daily maintenance tasks such as cleaning litter boxes, replenishing bedding material.
- Observed animals' behavior to detect signs of illness or injury.
- Provided food, water, and bedding for animals in care.
- Kept work area clean and organized at all times according to company standards.
- Ensured that all safety protocols were followed when handling animals.
- Administered medications as directed by veterinarians.
- Cleaned and disinfected cages, kennels, runs, and animal holding areas.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Stayed on top of laundry, sweeping and disinfection protocols.
Store Associate
Tilly's
Oklahoma City, OK
11.2021 - 07.2022
- Performed daily opening and closing procedures for store operation.
- Resolved customer complaints promptly with professionalism and courtesy.
- Ensured the cleanliness and tidiness of the store.
- Organized store displays to ensure maximum visibility of products.
- Processed sales transactions accurately and efficiently at the cash register.
- Demonstrated excellent customer service skills at all times.
Education
High School Diploma -
Putnam City High School
Oklahoma City, OK05-2022
Skills
- Reliable and Responsible
- Team Leadership
- Customer Assistance
- Payment Processing
- Customer Service
- Organization
- Patience and perseverance
Timeline
Boarding Technician
Puppy Paws Hotel & Spa
08.2024 - Current
Store Associate
Tilly's
11.2021 - 07.2022
High School Diploma -
Putnam City High School