Clark Preston
Sugar Land,TX
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Worker
H-E-B Grocery
02.2023 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Cold Caller
Promark Research
01.2020 - 09.2022
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Sourced and pre-qualified leads and identified new business opportunities by dialing [Number] daily outbound calls to build partnerships and achieve sales quota.
- Attended networking events, trade shows and conventions to enhance industry knowledge and solicit potential prospects.
- Consulted with professionals to assess business needs and facilitate smooth on-boarding process.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
Education
Bachelor of Arts - Communication Studies
Sam Houston State University
Huntsville, TX06.2024
High School Diploma -
George Ranch High School
Richmond, TX06.2015
Skills
- Loss Prevention
- Store Cleaning
- Order Processing
- Shipment Receiving
- Sales Promotion
- Display Maintenance
- Product Merchandising
- Complaint Handling
- Retail Transactions Processing
- POS Systems
- Customer Assistance
- Store Organization
- Inventory Management
Timeline
Retail Worker
H-E-B Grocery
02.2023 - Current
Cold Caller
Promark Research
01.2020 - 09.2022
Bachelor of Arts - Communication Studies
Sam Houston State University
High School Diploma -
George Ranch High School
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