Clark Ranson
Winter Park,FL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence.
Overview
10
10
years of professional experience
Work History
Recreational Specialist
City Of Winter Park
Winter Park, Florida
08.2021 - 11.2024
- Supervisor at Winter Park Pines Golf Club. Responsible for managing cart barn staff.
- Explained techniques and safety procedures and demonstrated use of materials and equipment.
- Met with staff to discuss rules, regulations and work-related problems.
- Scheduling of staff.
- Interviewing, hiring, and training of new employees.
- Maintaining cleanliness, safety, and operation of 65 golf carts.
- Maintaining and operating the practice range and greens.
- Providing an exceptional experience to golf patrons.
- Ensured proper storage of recreational equipment after use.
- Promoted culture focused on safe participation in recreational activities.
- Conferred with management to discuss and resolve participant complaints.
Shipping and Receiving Coordinator
Caribbean Sol Suncare
Olando, Florida
05.2020 - 12.2020
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Practiced safe and hazard-free work environments in line with company standards.
- Met or exceeded target for on-time customer shipments.
Senior Sales Consultant
Tradewinds Resort Specialists, Orlando, Florida
Orlando, Florida
03.2015 - 04.2019
- Developed strong product knowledge to better advise customers about solutions for their needs.
- Listened to customer needs to identify and recommend best products and services.
- Maintained attractive merchandise displays to maximize purchases.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Employed extensive product knowledge to cultivate existing customer relationships and developed rapport with new ones.
Education
Bachelor of Arts - Sociology
Eckerd College
St. Petersburg, Florida12-1985
Skills
- Interpersonal and written communication
- High quality presentations
- Solution sales
- Sales consultation
- Negotiation expertise
- Product and service sales
- Inventory control
- Guest relations
- First aid and CPR
- Staff management
Timeline
Recreational Specialist
City Of Winter Park
08.2021 - 11.2024
Shipping and Receiving Coordinator
Caribbean Sol Suncare
05.2020 - 12.2020
Senior Sales Consultant
Tradewinds Resort Specialists, Orlando, Florida
03.2015 - 04.2019
Bachelor of Arts - Sociology
Eckerd College
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