Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Clary Carlisle

Springfield,IL

Summary

Offering analytical mindset and excellent communication skills, eager to learn and develop in dynamic environment. Brings ability to quickly grasp business operations and financial management concepts. Ready to use and develop strategic planning and team coordination skills in new role.

Overview

36
36
years of professional experience

Work History

General Manager

Portillo's Restaurant Group
06.2017 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Kitchen Manager

Famous Dave's Bar-B-Que
08.2014 - 06.2017
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.

General Manager

Bass Pro Shops/DBA Islamorada Fish Company
02.2007 - 08.2014
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Unit Manager

McDonald's
02.1989 - 02.2007
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
  • Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
  • Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Food and Beverage Supervisor

Blue Chip Casino
02.2000 - 01.2007
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
  • Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.

Education

Associate of Arts - Business Administration And Management

Indiana University
IN
05.1992

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Employee scheduling
  • P&L management
  • Effective leader
  • Training and coaching
  • Training and development
  • Relationship building

Timeline

General Manager

Portillo's Restaurant Group
06.2017 - Current

Kitchen Manager

Famous Dave's Bar-B-Que
08.2014 - 06.2017

General Manager

Bass Pro Shops/DBA Islamorada Fish Company
02.2007 - 08.2014

Food and Beverage Supervisor

Blue Chip Casino
02.2000 - 01.2007

Unit Manager

McDonald's
02.1989 - 02.2007

Associate of Arts - Business Administration And Management

Indiana University

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Clary Carlisle