Summary
Work History
Education
Skills
Coursework
Extracurricular Activities
Languages
Timeline
Generic

Hedrix Lopez

Orlando,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to apply current customer service abilities and communication skills. Possess strong work ethic that will aid the company in meeting its goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Crew Member

Portillo's Restaurant Group
02.2024 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Always eager to work overtime and late hours to support business needs.

Merchandise Ambassador

Sea World
12.2023 - 02.2024
  • Increased sales by building strong relationships with clients and providing excellent customer service.
  • Boosted company reputation by consistently delivering exceptional results and exceeding client expectations.
  • Assisted customers with post-sales support by addressing concerns or issues promptly, ensuring a positive experience that led to future referrals.
  • Effectively communicated complex information about products or services to diverse audiences, adapting language and presentation style as needed.
  • Theme Park work experience with managing customers.
  • Experience opening and closing store operations as well as running the store day to day activities.
  • Maintained knowledge of current promotions and product features.

Education

Orlando Science High School
05.2024

Skills

  • Microsoft Office
  • Customer Service
  • Public Speaking
  • Brand Awareness
  • Customer Engagement
  • Product Knowledge
  • Problem-Solving
  • Active Listening
  • Multitasking
  • Time Management
  • Interpersonal Skills
  • Team Collaboration
  • Adaptability

Coursework

  • College and Career Center
  • Team Sports
  • Advanced Placement Classes in: Art, Environmental Science & Human Geography


Extracurricular Activities

Hunter's Creek Soccer Club Supports Coaching for 08 & 07 soccer players

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Crew Member

Portillo's Restaurant Group
02.2024 - Current

Merchandise Ambassador

Sea World
12.2023 - 02.2024

Orlando Science High School

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Hedrix Lopez