CLAUDE ELDAYE
Saratoga Springs,NY
Summary
Results-driven Sales and Commercial Leader with over 30 years in medical devices, including 26 years with Abbott Labs. Expertise in generating substantial revenue, building high-performing teams, and forging strategic health-system partnerships. Proven ability in managing franchises, P&L responsibilities, and new-product launches while nurturing relationships with C-suite executives and industry leaders in cardiology and electrophysiology.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Senior Sales Director — Cardiac Rhythm Management & Electrophysiology
ABBOTT LABORATORIES
01.2006 - Current
- Lead commercial operations across a $43M CRM/EP franchise, with responsibility for revenue performance, forecasting, P&L management, strategic contracting, talent development, and market growth.
- Lead and develop a team of 37+ employees, including hiring, talent development, coaching, performance management, and organizational upgrades.
- Develop and execute strategic market-share agreements with C-suite healthcare executives, hospital systems, and GPOs.
- Build long-term relationships with physicians, administrators, and key industry opinion leaders.
- Own regional forecasting, revenue performance, and P&L responsibilities.
- Developed market strategies that accelerated growth in under-penetrated territories, enhancing overall market presence.
- Partner cross-functionally with clinical, marketing, finance, business-unit, and operational teams.
- Maintain strong compliance standards across the organization, including product-complaint and recall processes.
- Generated $500M+ in cumulative revenue during Abbott/Pacesetter/St. Jude's career.
- Consistently delivered at or near 100% of annual sales plan throughout a 20+ year Abbott career.
- Built and developed three successful, self-sufficient sub-regions across CRM and EP.
- Turned around an under-penetrated Pittsburgh market by securing a $21M health-system agreement with Allegheny General Hospital system(AGH).
- Established strategic market-share agreements with C-suite executives and physicians, strengthening competitive positioning.
- Developed and implemented Capital Avoidance Programs, leveraging capital strategically to secure long-term commitments to disposables and CRM business.
- Coached and developed clinical specialists, sales representatives, and emerging leaders across multiple markets.
- Successfully managed multiple product recalls while maintaining business continuity and compliance.
- Led teams in new-product and technology launches, facilitating commercial adoption by effectively translating clinical value.
Sales Representative
ST. JUDE MEDICAL
Scottsdale, AZ
01.2004 - 01.2006
- Relocated to Arizona to drive CRM growth and establish strategic relationships with physicians and hospitals.
- Achieved sales-plan performance within first quarter of relocation to Scottsdale market.
- Penetrated Mayo Clinic Scottsdale, generating new CRM revenue exceeding the combined revenue of the remaining Mayo Clinic accounts.
- Piloted new programs and business-development strategies that increased sales revenue to more than $7M.
- Developed strong physician and institutional relationships that supported sustained market expansion.
- Cultivated strong relationships with physicians and institutions, enabling sustained market expansion.
- Received President's Club recognition in 2005.
- Recognized with multiple sales awards.
- Selected Achievements
Sales Representative
ST. JUDE MEDICAL
Albany, NY
01.1999 - 01.2004
- Led CRM sales and market development, driving growth in Albany territory.
- Led CRM sales and market development across the Albany territory.
- Developed market presence across LV, HV, and CRT therapies, enhancing product reach.
- Initiated the ICD market for St. Jude Medical in the Albany region.
- Expanded and managed electrophysiologist account base, strengthening client relationships.
- Selected to serve on the Field Advisory Board.
- Highlighted significant accomplishments
Field Clinical Engineer
PACESETTER, INC.
New England
01.1995 - 01.1999
- Provided clinical and technical leadership across cardiac rhythm management programs, clinical studies, physician education, and new technology adoption.
- Contributed to major CRM clinical studies involving pacemakers, leads, and ICDs, enhancing clinical understanding and technology application.
- Supported development of protocols for pivotal clinical trials involving emerging and disruptive technologies.
- Supported programs for technologies like Ventricular Auto Capture, Locator Stylet, and early Pacesetter ICD platforms, advancing innovation in cardiac care.
- Coordinated enrollment for landmark clinical trials at major research institutions, facilitating critical research and patient access to cutting-edge therapies.
- Managed one of the organization's highest volumes of clinical studies while maintaining strong compliance performance.
- Established a reputation for initiative, execution, and leadership well beyond the traditional Field Clinical Engineer role.
- Selected Achievements
Education
Pacemaker Technology - Pacer Technologist
Arrhythmia Technology Institute
01-1994
Bachelor of Science - Electrical Engineering
University of Massachusetts Lowell
Lowell, MA05-1991
Skills
- Market Penetration Strategies
- C-Suite engagement
- Commercial Strategy & Growth Sales strategy
- Business Development Strategic Account Management
- P&L management
- Cross-functional leadership
- Talent development
- Market Access Strategy
Certification
IBHRE Certified | 1995
LANGUAGES
English | French | Lebanese Arabic
Interests
Family, basketball, soccer, skiing, boating
Timeline
Senior Sales Director — Cardiac Rhythm Management & Electrophysiology
ABBOTT LABORATORIES
01.2006 - Current
Sales Representative
ST. JUDE MEDICAL
01.2004 - 01.2006
Sales Representative
ST. JUDE MEDICAL
01.1999 - 01.2004
Field Clinical Engineer
PACESETTER, INC.
01.1995 - 01.1999
Pacemaker Technology - Pacer Technologist
Arrhythmia Technology Institute
Bachelor of Science - Electrical Engineering
University of Massachusetts Lowell
Personal Information
Title: Executive Sales & Commercial Leadership | Cardiology & Electrophysiology