Claude Francois
Morrisville,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Independent Merchandiser
Winston Retail
08.2023 - Current
- Verified products appeared at correct locations in proper quantities.
- Inspected merchandise for quality and arranged proper display location on floor.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Established strong vendor relationships to maintain and support business.
- Updated pricing and signage to complete product displays and educate customers.
- Conducted regular store audits to verify compliance with company policies.
Customer Service Representative
Best Buy
11.2022 - 08.2023
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Science - Business Administration
Mercer County Community College
Trenton, NJ01.2025
Skills
- Bilingualism: Haitian Creole, English
- Brand Representation
- Merchandise Planning
- Sales Techniques
- Inventory Auditing
- Vendor Relations
- Product Inventory Counts
Extra Curriculums
- 4 Year Track and field Varsity Athlete, Independent athlete
- Current college football player for New Jersey Warriors
- Mental Health Advocate via social media
- Active Participant in community and high school blood drives
- Philosophy driven social media content creator
Languages
Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Independent Merchandiser
Winston Retail
08.2023 - Current
Customer Service Representative
Best Buy
11.2022 - 08.2023
Associate of Science - Business Administration
Mercer County Community College