Claude Munroe

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

I own and operate this company

Where I oversee three employees

Manage the daily operations

Ensure employees are informed and updated and trained in proper communication and customer service .

• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
• Answered emergency calls for help from citizens and business owners.
• Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
• Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
• Reduced criminal activity in assigned areas through proactive policing and community engagement.
• Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Testified effectively in court, contributing to successful prosecutions of offenders.
• Enforced traffic laws diligently, promoting road safety and reducing accident rates.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
• Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
• Conducted preliminary investigations at scenes of major crimes.
• Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Apprehended offenders and conducted interviews and interrogations.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
• Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
• Conducted searches of individuals, vehicles and premises.
• Utilized clear communication and interpersonal skills to build relationships with citizens.
• Provided testimony in court proceedings.
• Identified, pursued and arrested suspects and perpetrators of criminal acts.