Claude Torchon
Swampscott,MA
Summary
Dynamic, results-driven MBA candidate with a passion for leadership and creating positive impact. Known for coordinating high-performing teams to streamline processes and exceed objectives.Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Subrogation Intern
Kemper Insurance
09.2022 - 12.2022
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Processed, and reviewed over 900 claims to ensure they were properly closed.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Claims Process Enablement & Strategy Intern
Kemper Insurance
06.2022 - 09.2022
- Collaborated with cross-functional teams to ensure seamless integration of strategic initiatives across all departments.
- Supported senior management in decision-making processes through data-driven insights and strategic planning.
- Drafted compelling presentations to communicate key findings and recommendations to internal teams and external clients.
- Ideated and coordinated pilot initiatives aimed at fostering innovation leading to a 20% increase in customer engagement.
Retail Management Intern
CVS Health
05.2021 - 08.2021
- Applied analytical skills to evaluate store performance metrics, identifying areas for improvement or growth opportunities within the business strategy.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Demonstrated adaptability and expertise in managing stock inventory levels, ordering and controlling stock, overseeing staff and cash management.
- Assisted managers with daily and monthly inventory counts of over 1200 domestic and foreign products to minimize shortages and duplication of stock.
- Identified cost-saving opportunities, devised strategies to expand the customer base, increase store traffic by 20%, and enhance overall profitability, presenting them to executives and management through a Capstone project.
Student Life Assistant
Broward College
11.2019 - 07.2020
- Developed and executed engaging events that fostered a sense of community and enhanced the overall student experience.
- Designed surveys to collect feedback from participants after each event or activity providing valuable insight into improving future programs.
- Demonstrated a strong commitment to diversity, equity, and inclusion, working to create a welcoming and inclusive campus environment for all students.
- Developed marketing materials for events, contributing to increased attendance rates and overall awareness of programs offered.
Sales Associate
Macy's
07.2018 - 10.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed strong rapport with customers and created positive impression of business.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
MBA -
Florida International University
Miami, FL04.2025
BBA - Finance
Florida International University
Miami, FL05.2022
Skills
- Team Collaboration
- Problem-Solving
- Data Analysis
- Client Relationships
- Analytical mindset
- Idea Development and Brainstorming
- Team Management
- Decision-Making
- Outstanding communication skills
- Attention to Detail
Languages
English
Full Professional
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Limited Working
Timeline
Subrogation Intern
Kemper Insurance
09.2022 - 12.2022
Claims Process Enablement & Strategy Intern
Kemper Insurance
06.2022 - 09.2022
Retail Management Intern
CVS Health
05.2021 - 08.2021
Student Life Assistant
Broward College
11.2019 - 07.2020
Sales Associate
Macy's
07.2018 - 10.2019
MBA -
Florida International University
BBA - Finance
Florida International University
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