CLAUDETTE LATTY
Pembroke Pines
Summary
Detail-oriented collections specialist with expertise in medical billing and collections. Proficient in negotiating payment arrangements and resolving billing disputes, consistently improving payment recovery rates and ensuring client satisfaction.
Overview
37
37
years of professional experience
Work History
COLLECTIONS SPECIALIST
Andy R Green, MD
07.2016 - Current
- Collected patient payments and negotiated payment arrangements to ensure timely revenue flow
- Followed up with insurance on unpaid claims over 30 days to expedite payment resolution
- Received patient calls to resolve billing issues, enhancing patient satisfaction and trust
- Recorded payments from insurance companies and patients into billing system.
- Collected and reviewed insurance information and patient account documentation for accuracy.
DATA ANALYST
Florida Health Law Center
09.2014 - 12.2015
- Analyzed healthcare data to identify trends and inform legal decisions.
- Developed reports using statistical software to present findings and insights.
- Audited client files and developed Excel spreadsheets compiling pertinent information for litigation.
- Collaborated with legal teams to support case preparation and strategy development.
- Supported attorney by managing administrative tasks in a legal office.
COLLECTION SPECIALIST
Venture Ambulatory Surgery
05.2009 - 09.2014
- Followed up with insurance companies to secure payments, maintaining compliance with contractual obligations.
- Filed appeals on denied and underpaid claims, processing refunds to recover lost revenue.
- Obtained prior authorization from insurance companies, ensuring patient access to necessary services.
COLLECTIONS/CLAIM AUDITOR
Gamse Medical
04.2001 - 09.2008
- Audited accounts to uncover unbilled and underpaid charges, enhancing revenue recovery
- Followed up with insurance company to secure additional payments
- Filed appeals to ensure compliance with insurance contract requirements
LEAD BILLER
Parkway Regional Medical Center
08.1989 - 04.2001
- Processed claims according to HCFA requirements to facilitate timely reimbursements
- Coordinated daily billing report to ensure accuracy and compliance
- Assigned billing reports for daily processing to streamline workflow and maintain deadlines
Education
High School Diploma -
Dunrobin High School
KIngston, JamaicaNational Business Institute
New York, NYSkills
- Debt recovery
- Claims processing
- Billing dispute resolution
- Payment negotiation
- Authorization verification
- Account auditing
- Client relationship management
Timeline
COLLECTIONS SPECIALIST
Andy R Green, MD
07.2016 - Current
DATA ANALYST
Florida Health Law Center
09.2014 - 12.2015
COLLECTION SPECIALIST
Venture Ambulatory Surgery
05.2009 - 09.2014
COLLECTIONS/CLAIM AUDITOR
Gamse Medical
04.2001 - 09.2008
LEAD BILLER
Parkway Regional Medical Center
08.1989 - 04.2001
High School Diploma -
Dunrobin High School
National Business Institute