Summary
Overview
Work History
Education
Skills
Timeline
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Faythe Vasquez

Rosenberg,USA

Summary

Versatile professional with a strong foundation in collections, legal support, and customer service. Adept at managing account documentation, facilitating payment solutions, and maintaining operational efficiency while prioritizing confidentiality and attention to detail.

Overview

5
5
years of professional experience

Work History

Collections Specialist

Texas Dow Employees Credit Union
Katy, USA
12.2025 - Current
  • Managed delinquent accounts, coordinating payment solutions to facilitate collections
  • Handled high-volume inbound and outbound member calls, addressing member inquiries and payment arrangements
  • Resolved account issues while meeting productivity expectations, ensuring customer satisfaction and retention
  • Maintained accurate account documentation and confidentiality

Business Development Representative

University Kia
Durham, USA
11.2024 - 08.2025
  • Engaged leads through phone, email, and text to nurture relationships
  • Coordinated appointments and updated CRM records to ensure data accuracy
  • Assisted customers during sales process to enhance satisfaction

Legal Support Specialist

Amerisource
Burlington, USA
08.2023 - 08.2024
  • Processed bankruptcy and foreclosure documentation
  • Reviewed files for accuracy and confidentiality compliance
  • Assisted with administrative tasks and organized records to enhance operational efficiency

Inventory & Office Support

Andersen Products
Haw River, USA
05.2021 - 08.2023
  • Processed orders and maintained accurate inventory records to support efficient stock management
  • Executed precise data entry and organized documents to enhance information accessibility
  • Supported daily office and warehouse operations to ensure smooth workflow

Education

High School Diploma -

Graham High School
Graham, NC

Skills

  • Collections
  • Debt Recovery
  • Customer Account Resolution
  • Payment Processing
  • Payment Coordination
  • Compliance Management
  • CRM Systems
  • Data Analysis
  • Microsoft Office
  • Administrative Support
  • Customer Service
  • Account Management
  • Attention to Detail
  • Negotiation
  • Confidentiality

Timeline

Collections Specialist

Texas Dow Employees Credit Union
12.2025 - Current

Business Development Representative

University Kia
11.2024 - 08.2025

Legal Support Specialist

Amerisource
08.2023 - 08.2024

Inventory & Office Support

Andersen Products
05.2021 - 08.2023

High School Diploma -

Graham High School
Faythe Vasquez