Summary
Overview
Work History
Education
Skills
Certification
Timeline

Claudette Mullen

Oak Bluffs,MA

Summary

Talented Pharmacy Manager with experience overseeing a retail pharmacy operations to fill over 300 orders per day while achieving operational goals. Knowledgeable about leading team members, coordinating supplies and consulting with individuals to offer superior assistance and care. Highly organized, efficiency-driven and dedicated to error prevention.

Effective Pharmacy Manager offering excellent skills in customer service, telephone etiquette and issue response. Pursuing a similar position where focus and dedication are highly sought.

Overview

30
30
years of professional experience
1
1
Certificate

Work History

Retail Pharmacy Manager

Stop And Shop Pharmacy
Edgartown, MA
10.2008 - Current
    • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
    • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
    • Developed policies and procedures for effective pharmacy management.
    • Trained pharmacy interns and newly hired pharmacy technicians.
    • Offered patients and patrons information on various immunizations.
    • Compared prescription details against safety standards and insurance requirements to support patients.
    • Communicated with patients, ensuring that medical information was kept private.
    • Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
    • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
    • Ordered all pharmacy supplies and kept check on inventory levels.
    • Supervised team 3 pharmacy technicians.
    • Collaborated with store manager to maintain daily operations.

Retail Pharmacy Manager

Rite Aide Pharmacy
North Smithfield, RI
06.2006 - 10.2008
    • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
    • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
    • Developed policies and procedures for effective pharmacy management.
    • Trained pharmacy interns and newly hired pharmacy technicians.
    • Supervised team of 6 pharmacy technicians.

Retail Pharmacy Manager

Target Pharmacy
Kingston, MA
06.2002 - 10.2004
    • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
    • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
    • Developed policies and procedures for effective pharmacy management.
    • Trained pharmacy interns and newly hired pharmacy technicians.
    • Collaborated with store manager to maintain daily operations.
    • Trained pharmacy interns and newly hired pharmacy technicians
    • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies

Retail Pharmacist

Triangle Pharmacy
Edgartown, MA
10.2001 - 07.2002
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
  • Developed policies and procedures for effective pharmacy management.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Performed [Type] and [Type] immunizations.
  • Entered orders into database, verified insurance and prepared medications.

Retail Pharmacist

The Medicine Shoppe® Pharmacy
Vineyard Haven, MA
07.1999 - 10.2001
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Taught patients how to use medical devices such as glucose meters and oximeters.
  • Entered orders into database, verified insurance and prepared medications.
  • Administered prescription medications to public.

Retail Pharmacist

CVS Pharmacy
Woonsocket, RI
03.1991 - 07.1999
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Taught patients how to use medical devices such as glucose meters and oximeters.
  • Entered orders into database, verified insurance and prepared medications.
  • Administered prescription medications to public.

Education

Bachelor of Science - Pharmacy

University of Rhode Island, Kingston, RI
12.1990

High School Diploma -

St Marys Acadamy-BayView, East Providence, RI
06.1981

Skills

  • Employee Work Scheduling
  • Drug Utilization Review
  • Retail Management
  • Patient Compliance Monitoring
  • Wellness Services
  • Medication Dispensing
  • Inventory and Restocking
  • Employee Recruitment and Hiring
  • Influenza Prevention and Treatment
  • Inventory and Supply Management

Certification

  • Licensed MA state Pharmacist license number PH21414
  • Licensed RI state Pharmacist license number RPH03445
  • Certified Immunization Pharmacist
  • Certified Diabetic Care Pharmacist
  • CPR certified

Timeline

Retail Pharmacy Manager - Stop And Shop Pharmacy
10.2008 - Current
Retail Pharmacy Manager - Rite Aide Pharmacy
06.2006 - 10.2008
Retail Pharmacy Manager - Target Pharmacy
06.2002 - 10.2004
Retail Pharmacist - Triangle Pharmacy
10.2001 - 07.2002
Retail Pharmacist - The Medicine Shoppe® Pharmacy
07.1999 - 10.2001
Retail Pharmacist - CVS Pharmacy
03.1991 - 07.1999
University of Rhode Island - Bachelor of Science, Pharmacy
St Marys Acadamy-BayView - High School Diploma,

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Claudette Mullen